Utbk Kebahasaan Tutor & Class Coach

Pt Ruang Raya Indonesia (Ruangguru); Bogor; On-site; IDR 288,000,000 - 432,000,000; Full time

Job summary

Senior Academic Advisor & Student Success Coach role at a respected university in Depok, West Java. You will provide comprehensive academic guidance, develop personalized success plans, and coach students to achieve academic and career goals within a supportive academic environment.

The position requires strong counseling skills, experience with SIS and advising software, and a deep understanding of higher education policies and standards.

Qualifications

• Master’s degree in Higher Education Administration, Counseling, Psychology, or a related field.
• Minimum of 5 years of experience in academic advising, student affairs, or student success coaching at the university level.
• Proven ability to provide effective academic and personal counseling to students.
• Strong understanding of higher education policies, curriculum structures, and academic standards.

Responsibilities

• Provide expert academic advising to students regarding course selection, degree requirements, and academic policies.
• Develop personalized academic success plans for students, identifying challenges and strategies for improvement.
• Conduct regular one-on-one coaching sessions with students to monitor progress and provide support.
• Assist students in developing essential academic skills, such as time management, study strategies, and critical thinking.
• Connect students with relevant university resources, including tutoring, counseling, and career services.
• Facilitate workshops and information sessions on academic success topics.
• Maintain accurate and confidential student records.
• Collaborate with faculty and staff to ensure a cohesive student support system.
• Serve as a mentor and advocate for students throughout their university experience.

Skills

Interpersonal communication

Active listening

SIS experience

Advising software

Diversity & inclusion

Counseling skills

Education

Master’s degree in Higher Education Administration / Counseling / Psychology

Associates or better

Tools

Student Information System (SIS)

Advising software

Job description

Senior Academic Advisor & Student Success Coach

About the Role Our client, a highly respected university in Depok, is searching for an experienced Senior Academic Advisor & Student Success Coach. This role is dedicated to providing comprehensive academic guidance and personalized support to students, helping them navigate their educational journey and achieve their academic and career goals. You will work closely with a diverse student body, fostering their development and success within a supportive and challenging academic environment in West Java. The ideal candidate is passionate about student development, possesses strong counseling skills, and has a deep understanding of academic progression and student support services. This position offers a rewarding opportunity to make a significant impact on student lives.

Key Responsibilities

• Provide expert academic advising to students regarding course selection, degree requirements, and academic policies.
• Develop personalized academic success plans for students, identifying challenges and strategies for improvement.
• Conduct regular one-on-one coaching sessions with students to monitor progress and provide support.
• Assist students in developing essential academic skills, such as time management, study strategies, and critical thinking.
• Connect students with relevant university resources, including tutoring, counseling, and career services.
• Facilitate workshops and information sessions on academic success topics.
• Maintain accurate and confidential student records.
• Collaborate with faculty and staff to ensure a cohesive student support system.
• Serve as a mentor and advocate for students throughout their university experience.

Requirements

• Master's degree in Higher Education Administration, Counseling, Psychology, or a related field.
• Minimum of 5 years of experience in academic advising, student affairs, or student success coaching at the university level.
• Proven ability to provide effective academic and personal counseling to students.
• Strong understanding of higher education policies, curriculum structures, and academic standards.
• Excellent interpersonal, communication, and active listening skills.
• Experience with student information systems (SIS) and advising software.
• Ability to work with diverse student populations and address a wide range of student needs.
• Demonstrated commitment to student development and success.

Benefits

• Competitive salary reflective of experience and qualifications.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and continuing education.
• Access to university resources and facilities.
• A supportive and collaborative work environment in Depok.
• Direct impact on student achievement and retention.
• Paid time off and holiday schedule.

Description

• Providing support to Sales Team by coordinating and assisting in follow-up request and quotations.
• Preparing and submitting quotations for customers and overseas.
• Preparing and submitting e-bids via system.
• Organizes and maintains sales literature.
• Procure rate from overseas, airlines, carriers, co-loader, trucking, customs.
• Maintaining customer quotation data and maintain quote log.
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents.
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department.
• Monitor new opportunities within the market from media & press releases.
• Assist BDM in planning office visits with customers and manage client database on shared drive, including (but not limited to) customer profiles, account activities, SOP's, customer set up documents and proposals.
• Research company data to track target account progress and/or growth on a scheduled basis and report to management.
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI's, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful.
• Implement the Quality objectives for Commercial Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.

Required

• Associates or better