Underground Technical Advisor Rock Breakers

PT Sandvik Indonesia; Timika; On-site; IDR 120,000,000 - 160,000,000; Full time

Benefits offered by this job

Site and travel allowances

Work permits and visas

Roster options: 6:3, 8:3 or residency

Job summary

Sandvik seeks an experienced Underground Technical Advisor Rock Breakers to deliver exceptional service for mine fleet maintenance. You will lead a team to perform preventative maintenance and repairs, ensuring safe, efficient operation and KPI achievement in an underground mining environment.

You will coordinate with Parts and Service teams, mentor staff, and build strong customer relationships while staying aligned with EH&S regulations and site rules.

Qualifications

• Mandatory certification: Lototo and Working At Heights (WAH).
• Experience with underground mining operations is preferred.
• Strong leadership and people-development skills are essential.
• Ability to understand customer processes and drive safety and efficiency.

Responsibilities

• Provide high-level service support to maintain customer fleet (M442HD, M440HD, BB5600r).
• Guide preventative maintenance and breakdown repairs to meet KPIs.
• Collaborate with Parts and Service teams to ensure timely parts supply.
• Mentor and develop Rock Breaker team to reach goals.
• Develop direct customer relationships and ensure customer satisfaction.
• Keep up-to-date with product development and technical innovations.
• Promote Lean thinking to add value for the customer.

Skills

Leadership

Customer relations

Team collaboration

Underground mining knowledge

Education

Lototo

WAH (Working At Heights)

Job description

Underground Technical Advisor Rock Breakers

Sales and product service

Underground Technical Advisor Rock Breakers

Reporting Line: General Manager Highland

Location: Freeport - Indonesia located in the Papua Province, Indonesia

At Sandvik, we offer you a world of opportunities. Our global network and strong culture empower individuals to grow and make a meaningful impact.

Sandvik is seeking applications from motivated individuals for Underground Technical Advisor Rock Breakers to join our team.

Position Overview

The role is to provide a high level of Service support to maintain the Customer fleet of Underground Mining equipment (M442HD, M440HD and BB5600r) in a fit for purpose state. Ensuring optimum use of available resources to execute safe and efficient maintenance activities whilst ensuring contract KPI’s are achieved by guiding technical staff through both preventative maintenance tasks and breakdown repairs. Working together in a team environment, it is important that the applicant has a high level of enthusiasm to grow this area of our business. The candidate will need to work with the Customer in accordance with Sandvik Mining Environmental, Health and Safety guidelines and Regulations, Indonesian Standards and Regulations, and Site-specific rules and regulations.

Key performance areas

• All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers
• Managing the daily functions of the Rock Breakers, working closely with the Parts and Service team to ensure efficient supply of required parts.
• Working closely with the current team to ensure projects are successfully managed across various mining areas.
• Mentor, coach and develop Rock Breaker team to ensure team reach current goals.
• Developing direct customer relationships with clients.
• Continuously improve and update personal knowledge with respect to product development and technical innovation.
• Foster a Lean thinking mindset by guiding employees’ actions and behaviours to provide value to the customer

Your profile

• Ability to lead and work as part of an integrated, broad team to achieve results
• Must be flexible, self-motivated and demonstrate initiative with an in-depth understanding of customer business processes
• Superior customer relations and active listening skills
• Highly developed time management and organizational skills
• High level of initiative, drive and determination to achieve customer goals and targets
• Ability to build and maintain good customer relationships
• Experience with the development and implementation of operational continuous improvement strategies
• An understanding of the underground mining industry
• Mandatory Certificate: Lototo, WAH (Working At Heights)

What is in it for you?

• A globally competitive salary with benefits including site and travel allowances.
• All required work permits and visas
• Options for roster including 6:3, 8:3 or residential living
• Versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career.
• Be part of a global leader that is shaping the future of the Mining Industry in sustainable ways.

About us

Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries. We have a strong focus on enhancing customer productivity, profitability and sustainability through our unique expertise and solutions for the manufacturing, mining, and infrastructure industries. Our offering covers their value chains and is based on extensive investments in research and development, customer insights and a deep knowledge of industrial processes and digital solutions.

We have a long history of ethical and responsible business conduct, which has played a significant role in the global success of our company for 160 years. We conduct business in a sustainable and responsible manner, are committed to creating safe and healthy workplaces and delivering the industry’s safest products and services.

We are proud to shape the future of our industry in close collaboration with our customers and partners. We believe in an inclusive, equal, and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results.