UI/UX Manager

Fuse; Sumatera Selatan; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Fuse is building a next-generation Incentivized Fintech ecosystem. We seek a Senior UI/UX Designer to own the end-to-end user journey, translate complex reward structures into high-impact UI, and balance compliance with a vibrant consumer app.

You will drive data-informed iterations using A/B tests and analytics to optimize CAC and LTV, while shaping social earning and referral experiences for scalable growth.

Qualifications

• 5+ years in UI/UX design with 2+ years in senior/managerial role.
• Experience in Fintech, ecommerce, or loyalty/rewards platforms.
• Proficiency with Figma and analytics tools to inform design decisions.
• Fluent Indonesian and professional English; strong communication skills.

Responsibilities

• Own end-to-end user journey design and funnel optimization.
• Translate complex reward structures into simple UI visuals.
• Balance regulatory needs with engaging user experience.
• Use A/B testing and analytics to prove design impact on CAC/LTV.
• Design social earning and referral UX for organic growth.
• Create frictionless, low-friction transaction and KYC flows.

Skills

UI/UX Design

Leadership

Fintech Knowledge

Growth Mindset

Platform Mastery

Analytics Literacy

Tools

Figma

Figma AI

Mixpanel

Google Analytics

Job description

The Mission

We are building a next-generation Incentivized Fintech Ecosystem. Our platform combines insurtech and loyalty programs. We use a unique "Value-Loop" model: users protect themselves with insurance products, earn digital rewards, and participate in social-earning tasks.

Your goal is to design the bridge between Utility (Insurance/Safety) and Reward (Incentives/Earnings) to create a frictionless, self-scaling user base.

Key Responsibilities

• Behavioral Design & Funnel Optimization: Own the end-to-end user journey. You will analyze drop-off points in our conversion funnel and design visual solutions to turn "browsers" into "active participants."

• Incentive Visualization: Take complex financial or reward structures and translate them into simple, high-impact UI elements that drive immediate user action.

• Balance Regulation with Engagement: Work closely with Compliance/Legal teams to ensure our product remains a trusted financial tool while maintaining the high-energy feel of a modern consumer app.

• Data-Informed Iteration: Move beyond "looking good." You will use A/B testing, heatmaps, and conversion data to prove that your designs move the needle on CAC (Customer Acquisition Cost) and LTV (Lifetime Value).

• Social & Referral UX: Optimize our "Social Earning" mechanics. Design intuitive ways for users to share, refer, and gift products to their network to drive organic growth.

• Frictionless Transactional Design: Minimize cognitive load during payment and data-entry (KYC) steps to ensure maximum conversion.

Requirements

• Experience: 5+ years in UI/UX Design, with at least 2 years in a Senior or Managerial role within Fintech, E-commerce, or Loyalty/Rewards platforms.

• Growth Mindset: You don't just design screens; you design "loops." You understand how to use psychological triggers (scarcity, reward, social proof) ethically to drive retention.

• Fintech Fluency: Experience designing for regulated industries (payments, insurance, or banking) where clarity and trust are as important as speed.

• Platform Mastery: Expert-level proficiency in Figma, Design AI tool (Figma AI/ Nano Banana) and a strong understanding of how to use analytics tools (Mixpanel, Google Analytics, or similar) to inform design decisions.

• Visual Storyteller: Ability to take a "boring" utility product and wrap it in a compelling, high-value brand experience.

• Language: Native-level fluency in Indonesian and professional English to navigate local consumer nuances and global technical standards.

Why This Role?

This isn't just about making buttons pretty. You are joining a high-growth startup at the intersection of Fintech and Social Commerce. You will have the autonomy to experiment, the data to back your wins, and the chance to redefine how a new generation of users interacts with financial protection.