Training & Development Manager (Automotive)

Electrum; Jakarta Selatan; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

Electrum is seeking a hands-on Head of Training to lead the capability-development function for automotive and operational teams in Indonesia. You will translate business priorities into competency standards, structured learning programmes, and measurable improvements in performance.

This leadership role blends training strategy, governance, field delivery, and partnerships with external providers to embed learning into daily work and drive quality, safety, and customer experience across

Qualifications

• Bachelor degree with 7+ years in Learning & Development, technical training, or capability development, including at least 2 years leading a training team.
• Experience in automotive, motorcycle, EV, dealer, workshop, aftersales, or similar technical field operations.
• Proven ability to build and implement training programmes across multiple teams or locations.
• Strong skills in training-needs analysis, instructional design, adult learning, competency assessment, and programme evaluation.
• Experience managing trainers, subject-matter experts, external providers, budgets, and competing priorities.
• Ability to translate technical/operational requirements into practical learning programmes and measurable outcomes.
• Excellent facilitation, communication, stakeholder-management, and project-management capabilities.
• Familiarity with learning-management systems, training records, and reporting tools.
• Proficient in Bahasa Indonesia, with working English for technical materials and stakeholder communication.
• Willing to travel to workshops and operational locations as required.

Responsibilities

• Develop and manage the annual training strategy, roadmap, calendar, and budget in alignment with business priorities and capability gaps.
• Lead training-needs analysis with Operations, Service, Sales, Infrastructure, Product, and Human Capital stakeholders; prioritize programmes by performance and safety needs.
• Establish role-based competency frameworks, learning paths, and certification standards for mechanics, service teams, frontline staff, supervisors, and managers.
• Oversee curricula, training materials, facilitator guides, practical assessments, and on-the-job coaching tools.
• Partner with technical subject-matter experts to ensure content reflects product specifications, maintenance procedures, safety requirements, and standards.
• Lead, coach, and develop trainers; establish train-the-trainer programmes and monitor delivery quality across locations.
• Oversee classroom, virtual, workshop, and field-based training, including onboarding and supervisory development.
• Establish training governance, assessment criteria, certification records, retraining needs, content version control, and reporting.
• Evaluate programme effectiveness via competency assessments, manager feedback, and operational indicators like quality, safety, productivity, and customer experience.
• Manage external training providers and partnerships; monitor costs, delivery quality, and outcomes.
• Present capability gaps and results to management; work with leaders to embed learning into daily work.

Skills

Training strategy

Learning & Development

Instructional design

Competency framework

Stakeholder management

Project management

Facilitation

People leadership

Budget management

Training analytics

Travel readiness

Education

Bachelor’s degree in Human Resources, Psychology, Education, Industrial Engineering, Automotive Engineering, or a related field

Job description

About Electrum

Electrum is building an integrated electric-mobility ecosystem in Indonesia, combining electric motorcycles, battery-swapping stations, and connected technology.

The Role

You will lead the training and capability-development function for Electrum’s automotive and operational teams. You will translate business priorities into competency standards, structured learning programmes, and measurable improvements in operational performance.

This is a hands-on leadership role, combining training strategy, team management, technical-training governance, and field implementation.

Key Responsibilities

• Develop and manage the annual training strategy, roadmap, calendar, and budget in alignment with business priorities and operational capability gaps.
• Lead training-needs analysis with Operations, Service, Sales, Infrastructure, Product, and Human Capital stakeholders; prioritize programmes based on performance, safety, quality, and customer-experience needs.
• Establish role-based competency frameworks, learning paths, and certification standards for mechanics, service teams, frontline staff, supervisors, and operational managers.
• Oversee the development of curricula, training materials, facilitator guides, practical assessments, and on-the-job coaching tools.
• Partner with technical subject-matter experts to ensure training content reflects approved product specifications, maintenance procedures, troubleshooting methods, safety requirements, and operational standards.
• Lead, coach, and develop trainers; establish train-the-trainer programmes and monitor delivery quality across locations.
• Oversee classroom, virtual, workshop, and field-based training, including onboarding, technical upskilling, refresher training, and supervisory development.
• Establish training governance, including assessment criteria, certification records, retraining requirements, content version control, and reporting.
• Evaluate programme effectiveness through competency assessments, manager feedback, and relevant operational indicators, such as repair quality, repeat repairs, productivity, safety, and customer experience.
• Manage external training providers and partnerships; monitor costs, delivery quality, and programme outcomes.
• Present capability gaps, programme results, and improvement recommendations to management; work with operational leaders to embed learning into daily work.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Education, Industrial Engineering, Automotive Engineering, or a related field.
• At least 7 years of experience in Learning & Development, technical training, service training, or capability development, including at least 2 years leading a training team or function.
• Relevant experience in automotive, motorcycle, EV, dealer, workshop, aftersales, or comparable technical field operations.
• Demonstrated experience building and implementing training programmes across multiple teams or operational locations.
• Strong capability in training-needs analysis, instructional design, adult learning, competency assessment, and programme evaluation.
• Experience managing trainers, subject-matter experts, external providers, training budgets, and competing business priorities.
• Ability to translate technical and operational requirements into practical learning programmes and measurable performance outcomes.
• Strong facilitation, communication, stakeholder-management, and project-management skills.
• Familiarity with learning-management systems, training records, and reporting tools.
• Proficient in Bahasa Indonesia, with working English for technical materials and stakeholder communication.
• Willing to travel to workshops and operational locations as required.

Preferred Qualifications

• Experience establishing a technical-training academy, certification framework, or train-the-trainer programme.
• Exposure to electric motorcycles, battery systems, battery-swapping operations, or automotive aftersales.
• Experience developing mechanics, technicians, service advisors, frontline supervisors, or sales teams.
• Experience introducing digital learning and using training analytics to improve programme effectiveness.

What Success Looks Like

• Priority roles have clear competency standards, learning paths, and practical assessment criteria.
• Training is delivered consistently across locations, with reliable certification and capability records.
• Trainers and operational managers can assess capability gaps and provide effective coaching.
• Training contributes to demonstrable improvements in quality, safety, productivity, and customer experience.
• The training function operates within budget and adapts its priorities to changing business needs.