Trainer Data Analyst - Monee Credit (Yogyakarta)

Monee; Kota Yogyakarta; Hybrid; IDR 60,000,000 - 100,000,000; Full time

Job summary

Monee Credit in Yogyakarta is seeking an entry-level Trainer Data Analyst to support the training team with data management, KPI tracking, and data-driven recommendations to optimize onboarding and agent training journeys.

You will design dashboards, analyze trainer observations, and collaborate across teams to improve operational efficiency, using Excel, SQL, and automation tools to streamline processes.

Qualifications

• 1 year of experience in e-commerce or startup.
• Strong analytical skills and ability to present findings.
• Ability to understand training context and support action trainers.
• Proficiency with Windows, Microsoft, and Google apps.
• Excel formulas and functions.
• SQL experience.
• Experience with AI tools / automation.

Responsibilities

• Support team in designing and maintaining data management in training process and mass hire onboarding journey
• Collaborate with other team members to achieve team’s KPI
• Provide business with data driven suggestions to improve operations continuously
• Support training team by compiling and conducting data analysis related to agent’s training journey, including but not limited to: Pre-Training, During Training, Post-Training.
• Analyze dipsticks, scrubbing, and observations made by trainers
• Visualizing results of data analysis through reports, dashboards, and presentation decks.
• Collecting, managing, and analyzing Trainer’s KPI Data
• Support execution of training team projects by providing means for monitoring and result analysis
• Create automation and streamline processes using data
• Create Initiative using AI and Automation for Trainer & QA Feedbacker Team

Skills

Analytical thinking

Critical thinking

Independent work

Teamwork

Understanding training context

Excel formulas

SQL

AI tools / Automation

Windows

Google apps

Tools

SQL

Excel

Google Sheets

Google Apps

Microsoft Office

Windows

Job description

Trainer Data Analyst - Monee Credit (Yogyakarta)

Entry Level Yogyakarta

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

• Support team in designing and maintaining data management in training process and mass hire onboarding journey
• Collaborate with other team members to achieve team’s KPI
• Provide business with data driven suggestions to improve operations continuously
• Support training team by compiling and conducting data analysis related to agent’s training journey, including but not limited to: Pre-Training, During Training, Post-Training.
• Analyze dipsticks, scrubbing, and observations made by trainers
• Visualizing results of data analysis through reports, dashboards, and presentation decks.
• Collecting, managing, and analyzing Trainer’s KPI Data
• Support execution of training team projects by providing means for monitoring and result analysis
• Create automation and streamline processes using data
• Create Initiative using AI and Automation for Trainer & QA Feedbacker Team

Requirements

• Minimum experience 1 year in e-commerce or Start-Up Company
• Have good analytical skills, can think critically, and can work independently or in a team
• Have the ability to understand the context of training and present findings contextually to support action trainers
• Mastering Windows, Microsoft, and Google applications
• Mastering formulas and functions in Excel/Gsheet
• Have experience using the SQL programming language
• Have Experience Using AI Tools / Automation