Trade Operations

DBS Bank (Indonesia); Jakarta Pusat; On-site; IDR 200,000,000 - 260,000,000; Full time

Job summary

DBS Bank (Indonesia) in Jakarta Head Office seeks a seasoned Trade Finance Operations Supervisor to lead a team of specialists and ensure accurate, timely processing of trade transactions.

You will oversee daily workflows, drive process improvements, ensure compliance with UCP, ISBP, URDG, and ISP, and serve as the escalation point for complex issues while managing risk. Strong stakeholder management and LC/Guarantees experience preferred.

Qualifications

• Proven supervisory experience in trade finance operations.
• Strong knowledge of Trade Finance products (LCs, Guarantees, Collections, Trade Loans).
• Familiarity with international trade regulations (UCP, ISBP, URDG, ISP).

Responsibilities

• Supervise and lead a team of trade operations specialists to ensure accurate, timely processing of trade finance transactions.
• Oversee daily workflow, monitor performance, and provide guidance on complex trades.
• Ensure compliance with internal policies, regulatory guidelines, and international trade standards.
• Act as escalation point for resolving issues, discrepancies, and client queries.
• Identify opportunities for process optimization and automation initiatives.

Skills

Trade finance operations

Supervisory experience

Letters of Credit

Regulatory knowledge (UCP/ISBP/URDG/IS

Job description

Business FunctionGroup Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.ResponsibilitiesSupervise and lead a team of trade operations specialists to ensure accurate, timely, and efficient processing of trade finance transactions.Oversee the daily workflow, monitor team performance, and provide technical guidance on complex trade transactions.Ensure all trade operations comply with internal policies, regulatory guidelines, and international trade standards.Act as the primary escalation point for resolving operational issues, discrepancies, and client queries.Identify opportunities for process optimization, drive automation initiatives, and support system enhancement projects.Mitigate operational risks by implementing robust control measures and conducting regular reviews.RequirementsProven supervisory experience within trade finance operations, with a strong track record of leading and developing a team.Deep operational knowledge of Trade Finance products, including Letters of Credit, Guarantees, Collections, and Trade Loan.Expertise in international trade regulations and guidelines, specifically the latest versions of UCP, ISBP, URDG, and ISP.Strong analytical, decision-making, and problem-solving capabilities.Excellent interpersonal and stakeholder management skills to collaborate effectively across various business units.Ability to work effectively under pressure and manage tight operational deadlines.Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.Location:Jakarta Head OfficeJob:OperationsSchedule:RegularEmployee Status:Full time