Total Quality Supervisor

PT Avery Dennison; Desa Ciranjeng; On-site; IDR 200,880,000 - 290,160,000; Full time

Job summary

Avery Dennison Indonesia Lippo Cikarang is seeking a Total Quality Supervisor to maintain our quality assurance programs across raw materials, packaging, and printing labels. You will supervise quality engineers and technicians, provide direction and training, and influence teams to meet business goals.

Preferred candidates hold a quality-related bachelor degree, a CQE, and 5+ years in manufacturing with supervisory experience in garment/textile or printing.

Qualifications

• Bachelor degree in Quality or Industrial Management.
• Certified Quality Engineer or ASQ affiliation preferred.
• 5+ years of manufacturing and engineering experience with supervisory roles.
• Experience in Garment, Textile, or Printing industries.
• Lean Six Sigma, ISO knowledge or related experience preferred.
• Strong math, analytical, and problem-solving abilities.

Responsibilities

• Oversee quality assurance efforts for raw materials, packaging, and printing labels.
• Lead and train the quality team; provide direction and mentorship.
• Handle customer complaints, non-conformances, and corrective actions.
• Develop, implement, and improve quality procedures and SOPs/WIs.
• Ensure testing aligns with customer requirements.
• Prepare reports and monitor performance.
• Provide on-site quality system consultation and facilitate ISO 9001 training.

Skills

Quality engineering

People leadership

Lean manufacturing

Six Sigma

ISO knowledge

Analytical skills

Communication skills

Team building

Cross-functional collaboration

Education

Bachelor degree in Quality or Industrial Management

Certified Quality Engineer or ASQ affiliation

Tools

Microsoft Office

Job description

The Total Quality Supervisor will maintain and ensure compliance with quality assurance programs, policies, processes, and procedures. The individual will supervise the assigned team of quality engineers and technicians by providing work direction, training, and influencing.

Key responsibilities

Responsibility for quality assurance efforts related to raw material, packaging products and printing labels

Handle all customer complaints, non-conformance, customer audits and take corrective actions

Analyze and improve quality procedure

Follow up all the customer requirements as Trim Cards/Samples

Establish Standard Operation Principles (SOP) and Work Instruction (WI) for quality assurance for assigned area

Make sure all testings are done as per customer requirement

Positively lead and influence team members to partner together to achieve individual and business goals

Do reports and performance monitoring

Develop and update quality and ISO9001 system training programs and train all levels of employees on these systems

Provide on- and off-site quality system consultation to all division locations

About you

Bachelor degree, preferably in Quality or Industrial Management

Certified Quality Engineer, Affiliation with ASQ, or other related certifications and affiliations preferred

5+ years manufacturing and engineering or related experience in Garment, Textile, Printing Industry, with supervisory or lead experience preferred

Sound engineering and people-leading skills

Demonstrated understanding and skills in project and program management, including 3rd parties

Lean manufacturing, Six Sigma, ISO or related experience preferred

Understanding of applicable computer systems, such as Microsoft Office and function specific software

Strong math and analytical skills, strong organization and attention to detail, strong scientific and engineering knowledge

Strong written and oral communication skills with ability to be an advisor to clients and build strong and sustainable relationships

Skilled in team building and experience in effectively working with cross functional teams

Avery Dennison, a US based FORTUNE 500 Company, is based in Pasadena, California and has employees in over 60 countries. Our Retail Information Services business in Indonesia identifies a wide spectrum of information and brand management solutions (e.g. graphic tags and labels, woven labels, printed fabric labels, heat transfers) for global retailers and brand owners, apparel and consumer goods manufacturers etc. To broaden the size of the markets we serve in Indonesia, we are now inviting those high caliber candidates to fill up the following positions. In Indonesia, we are located at Lippo Cikarang.