Telesales Specialist

Nutapos; Sidoarjo; Sur place; IDR 89 280 000 - 145 080 000; Plein temps

Résumé du poste

Nutapos seeks a Telesales Specialist in Sidoarjo for a full-time, on-site role. You will make outbound calls to potential and existing customers, presenting Nutapos solutions and following up on leads to convert them into sales.

You will maintain accurate records in the CRM, collaborate with sales and customer support, and guide new customers through onboarding to ensure a positive experience from first contact.

Qualifications

• Strong communication and active listening to explain benefits and address concerns.
• Proven telesales or inside sales experience to generate leads and close deals.
• Experience delivering training to new customers on a POS app.
• Comfortable with call tools and CRM systems and data entry accuracy.
• Goal-oriented, with ability to meet sales targets in a fast-paced setting.
• Ability to collaborate with cross-functional teams and adapt to strategies.
• Experience in software, POS solutions, or F&B industry is an advantage.

Responsabilités

• Make outbound calls to potential and existing customers.
• Present Nutapos solutions and follow up on leads to close sales.
• Explain product features and pricing to support decision-making.
• Handle inquiries and provide clear information during calls.
• Maintain accurate records of calls and sales activities in the CRM.
• Collaborate with sales and customer support teams and share feedback.
• Guide new customers through basic onboarding and ensure a positive first contact.

Connaissances

Communication skills

Sales experience

Training delivery

CRM software

Goal oriented

Team collaboration

POS/Software experience

Outils

CRM software

Call tools

Description du poste

Company Description

Nutapos is an online point-of-sale (POS) application designed to help culinary business owners manage and grow their operations more easily. The platform offers focused features and a clean, intuitive interface, making it simple for cashier staff to use and for business owners to review performance. Nutapos provides two usage schemes: subscription-based and per-transaction, giving businesses flexibility in how they manage costs. With tools tailored to the needs of food and beverage outlets, Nutapos supports efficient daily operations and scalable business development.

Role Description

The Telesales Specialist is a full-time, on-site role based in Sidoarjo. This position is responsible for making outbound calls to potential and existing customers, presenting Nutapos solutions, and following up on leads to convert them into sales. The role includes explaining product features and pricing, handling inquiries, and providing clear information to support customer decision-making. The Telesales Specialist will maintain accurate records of calls and sales activities, collaborate with the sales and customer support teams, and contribute feedback to improve scripts and campaigns. This role also involves guiding new customers through basic onboarding steps and ensuring a positive experience from first contact.

Qualifications

• Strong Communication skills, including clear verbal communication and active listening, to explain product benefits and address concerns.
• Proven Sales abilities, including telesales or inside sales experience, to generate leads and close deals.
• Experience delivering Training or product guidance to new customers, helping them understand and use the POS application effectively.
• Comfortable working with call tools and CRM systems, with attention to detail in data entry and follow-up.
• Goal-oriented mindset with the ability to meet or exceed sales targets and work effectively in a fast-paced environment.
• Ability to collaborate with cross-functional teams and adapt to feedback and changing sales strategies.
• Previous experience in software, POS solutions, or the F&B/culinary industry is an advantage.