Technical Writer: Clear API & User Guides

PT Indocyber Global Teknologi

Daerah Khusus Ibukota Jakarta

On-site

IDR 89,280,000 - 156,240,000

Full time

2 days ago

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Job summary

PT Indocyber Global Teknologi is seeking a skilled Technical Writer to create clear documentation for our software products. You will translate complex technical concepts into user-friendly guides, API docs, manuals, and online help content, collaborating with engineers and product managers.

The ideal candidate has strong English writing skills, experience with MadCap Flare or Confluence, and a solid understanding of HTML/CSS/Markdown.

Qualifications

Bachelor's degree in Technical Communication, Computer Science, Engineering, or a related field.
Proven experience as a Technical Writer, Documentation Specialist, or similar role.
Strong ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
Excellent written and verbal communication skills in English.
Experience with documentation tools such as MadCap Flare, Confluence, Microsoft Word, or similar platforms.
Familiarity with software development processes (Agile/Scrum is a plus).
Ability to work closely with engineers, product managers, and other stakeholders.
Strong attention to detail and ability to maintain consistency across documentation.
Experience creating user guides, API documentation, manuals, and online help content.
Basic understanding of HTML, CSS, or Markdown is preferred.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong research and analytical skills.
Experience with version control systems (e.g., Git) is a plus.
Self-motivated, proactive, and able to work independently or in a team.