Technical Writer

Indocyber Global Teknologi, PT; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Indocyber Global Teknologi, PT is seeking a skilled Technical Writer to produce high‑quality documentation for software products, APIs, manuals, and online help. The role requires translating complex technical concepts into clear, user‑friendly material and maintaining consistency across documents.

You will collaborate with engineers, product managers, and QA teams to gather information, structure content, and deliver accurate documentation on schedule.

Qualifications

• Bachelor's degree or equivalent in technical communication, CS, engineering, or related field.
• Proven experience as a Technical Writer or Documentation Specialist.
• Ability to translate complex technical concepts into clear, concise docs.

Skills

Technical writing

Documentation

Clear communication

Cross-functional collaboration

Education

Bachelor's degree in Technical Communication / CS / Engineering

Tools

MadCap Flare

Confluence

Microsoft Word

HTML/CSS/Markdown

Job description

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field.
• Proven experience as a Technical Writer, Documentation Specialist, or similar role.
• Strong ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
• Excellent written and verbal communication skills in English.
• Experience with documentation tools such as MadCap Flare, Confluence, Microsoft Word, or similar platforms.
• Familiarity with software development processes (Agile/Scrum is a plus).
• Ability to work closely with engineers, product managers, and other stakeholders.
• Strong attention to detail and ability to maintain consistency across documentation.
• Experience creating user guides, API documentation, manuals, and online help content.
• Basic understanding of HTML, CSS, or Markdown is preferred.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong research and analytical skills.
• Experience with version control systems (e.g., Git) is a plus.
• Self-motivated, proactive, and able to work independently or in a team.