Technical Sales and Service Engineer (Cikarang)

Peoplyee; Cikarang; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Peoplyee in Cikarang, Indonesia seeks a Technical Sales and Service Engineer to visit customers, install and commission machinery, provide technical support, and deliver training. The role requires reading electrical diagrams and diagnosing mechanical/electrical issues, with 2–3 years of experience preferred.

A Diploma or Bachelor in Mechanical/Electrical/Industrial Engineering is required, along with fluent English and willingness to travel.

Qualifications

• Diploma or Bachelor's degree in Mechanical, Electrical, or Industrial/Industrial Engineering or related field.
• Fluent English required for communication with customers and internal teams.
• 2–3 years of experience as Technical Sales and Service Engineer or similar role is preferred.
• Good understanding of mechanical, electrical, and machine control systems.
• Ability to read and interpret technical drawings and electrical wiring diagrams.

Responsibilities

• Visit potential and existing customers to introduce products and technical solutions.
• Perform machine installation, commissioning, preventive maintenance, and repair activities.
• Provide technical support and consultation on machine operation and issues.
• Prepare service reports, quotes, and weekly activity reports.
• Coordinate sales and service activities including training, seminars, and campaigns.
• Collaborate with team members to resolve customer issues effectively.

Skills

Fluent English

Customer communication

Troubleshooting

Mechanical aptitude

Interpersonal skills

Education

Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related field

Tools

Measuring instruments

Reading electrical diagrams

Job description

Technical Sales and Service Engineer (Cikarang)

Cikarang

Job Information

Job ID

57057

Manufacturing(Automobile)

Work Location

Cikarang

Business Level

Other Languages

None

Jobs Description

• Visit potential and existing customers to introduce products and technical solutions.
• Maintain and regularly update machine population data for products installed at customer sites.
• Recommend technical solutions for machine repairs, maintenance, and performance improvements based on customer requirements.
• Analyze, troubleshoot, and resolve mechanical, electrical, and machine control system issues.
• Perform machine installation, commissioning, preventive maintenance, and repair activities.
• Provide technical support and consultation regarding machine operation and technical issues.
• Deliver customer training on proper machine operation, usage, and maintenance.
• Prepare service reports, request sheets, quotations, and weekly activity reports accurately and promptly.
• Coordinate sales and service activities, including technical training, seminars, and promotional campaigns.
• Collaborate with team members and other departments to resolve customer issues effectively.

Jobs Requirements

• Education: Minimum Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field.
• Language: Fluent English proficiency is mandatory.
• Experience: Minimum 2–3 years of experience as a Technical Sales and Service Engineer in the manufacturing industry.
• Good understanding of mechanical, electrical, and machine control systems.
• Ability to read and interpret technical drawings and electrical wiring diagrams.
• Knowledge of troubleshooting techniques and preventive maintenance procedures.
• Hands-on experience in machine installation, commissioning, maintenance, and repair.
• Familiarity with engineering tools, measuring instruments, and technical equipment.
• Ability to prepare technical reports and service documentation.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills, with the ability to interact professionally with customers.
• Willing to travel for business and conduct regular customer visits.
• Driver Licence: Valid Indonesian car driving licence.
• THR (Lebaran Allowance): 1 month of salary.