Technical Project Manager: Onboarding & API Integration

Tada; Indonesia; On-site; IDR 900,000,000 - 1,600,000,000; Full time

Job summary

Tada is seeking a Technical Project Manager to lead end-to-end onboarding from deal sign to go-live, ensuring a smooth client experience. You will handle technical inquiries, prepare proposals and process flows based on client needs, and collaborate across teams.

The ideal candidate has strong stakeholder management, negotiation experience, and the ability to read API documentation and execute requests via Postman.

Qualifications

• Bachelor’s degree with GPA 3.35 required.
• Fluency in English and Bahasa is a must.
• PMP certification is a plus.
• Strong communication skills are essential.
• Team-oriented and good interpersonal skills.
• Ability to learn quickly and explore possibilities.
• Able to understand, define, and articulate requirements to achieve goals.

Responsibilities

• Help clients integrate with the system and understand product capabilities.
• Ensure client satisfaction during onboarding.
• Handle end-to-end onboarding from deal signing to go-live quickly.
• Deliver training and socialization sessions on project implementation.
• Manage complex projects (On-Premise, On-Cloud, SaaS) with timelines.
• Conduct testing and UAT during implementation.
• Identify client demands, resolve issues, and provide solutions.
• Create and review BRDs and SOPs to meet business requirements.
• Coordinate with internal teams to prevent miscommunication.
• Collaborate with clients on testing programs related to projects.
• Build analyses and presentations to aid decision-making by the BOD.
• Coordinate with internal parties to avoid misinterpretation.

Skills

English fluency

Bahasa fluency

Communication

Teamwork

Interpersonal skills

Fast learner

Requirements gathering

Education

Bachelor’s degree with GPA 3.35

PMP certification

Tools

Postman

Job description

Tada is seeking a Technical Project Manager to lead end-to-end onboarding from deal sign to go-live, ensuring a smooth client experience. You will handle technical inquiries, prepare proposals and process flows based on client needs, and collaborate across teams.

The ideal candidate has strong stakeholder management, negotiation experience, and the ability to read API documentation and execute requests via Postman.