TECHNICAL ENGINEER

PT Catur Putraharmonis; Makassar; On-site; IDR 100,440,000 - 200,880,000; Full time

Benefits offered by this job

Local transport and lodging

BPJS Kesehatan coverage

Job summary

PT. CPH, a Makassar-based distributor, seeks a technically skilled Technical Sales professional fluent in Mandarin with strong sales acumen. The role focuses on engineering services, lubrication products, and customer training across Sulawesi, including Morowali and Kendari.

You will support Chinese customers, perform site trouble shooting, and drive improvements for key accounts. The ideal candidate combines Mandarin proficiency, industrial lubrication knowledge, and proven field experience in

Qualifications

• Fluent in Mandarin for conversation and writing.
• Understanding of Mandarin culture.
• Motivated with commercial selling skill.
• Experience in technical sales.
• Strong interpersonal skills for customer relationships.
• Influencing and communication skills.
• Self-starter and team player.
• Industrial market and lubrication knowledge.
• Willing to be highly mobile in Sulawesi (Morowali and Kendari).

Responsibilities

• Maintain safe operation.
• Flawless implementation of Engineering Service at nominated key accounts.
• Identify, execute and document improvement opportunities via product upgrades, new product introductions, sale of service and execution of Engineering Service at selected accounts using total cost of ownership and Benefit Selling methodologies.
• Generate proof of performance collateral.
• Conduct training for customers on product knowledge, applications and services.
• Provide technical support to Chinese customer by resolving technical issues or conduct trouble shooting on site related to Mobil product.
• Lead field root cause analysis / investigation regarding product performance, troubleshooting, and complaint.
• Carry out flawless execution of engineering activities as part of DPES (Distributor Planned Engineering Services) program along with all related documentation e.g. minute of meetings, engineering report.
• Develop engineering report and document engineering activities on site and present to customer as per requirement.
• Visit customer on regular basis to assist and support customer on technical / products support related with lubrication and Mobil products.
• Identify opportunity for improvement at customer site to deliver savings through safety, reduce lubricants consumption or increase productivity.
• Create monthly work plan activity to visit customer, on weekly and monthly basis and submit call report based on the visits.
• Assist customer in lubricant selection.
• Proficient in ExxonMobil Lubricants product specification.
• Ensuring lubricants compatibility with the machine, process fluids and work environment.

Skills

Mandarin Chinese

Technical sales

Sales

Interpersonal skills

Mobility in Sulawesi

Lube knowledge

Mandarin culture understanding

Self-starter

Job description

Fluent in Chinese / Mandarin for conversation and writing, able to write and read proposals. Having lived in country that used Mandarin as a native language, for more than a year would be a plus.

Demonstrates understanding of the culture of Mandarin people.

Motivated and having commercial selling skill.

Have an experience in technical sales.

Great interpersonal skill for customer relationship management.

Influencing and communication skills.

Self-starter attitude and able to work in a team.

Have industrial market and application lube knowledge.

Will highly mobile in Sulawesi area, especially Morowali and Kendari.

Role and Responsibilities:

• Maintain safe operation.
• Flawless implementation of Engineering Service at nominated key accounts.
• Identify, execute and document improvement opportunities via product upgrades, new product introductions, sale of service and execution of Engineering Service at selected accounts using total cost of ownership and Benefit Selling methodologies.
• Generate proof of performance collateral.
• Conduct training for customers on product knowledge, applications and services.
• Provide technical support to Chinese customer by resolving technical issues or conduct trouble shooting on site related to Mobil product.
• Lead field root cause analysis / investigation regarding product performance, troubleshooting, and complaint.
• Carry out flawless execution of engineering activities as part of DPES (Distributor Planned Engineering Services) program along with all related documentation e.g. minute of meetings, engineering report.
• Develop engineering report and document engineering activities on site and present to customer as per requirement.
• Visit customer on regular basis to assist and support customer on technical / products support related with lubrication and Mobil products.
• Identify opportunity for improvement at customer site to deliver savings through safety, reduce lubricants consumption or increase productivity.
• Create monthly work plan activity to visit customer, on weekly and monthly basis and submit call report based on the visits.
• Assist customer in lubricant selection.
• Proficient in ExxonMobil Lubricants product specification.
• Ensuring lubricants compatibility with the machine, process fluids and work environment.

Salary and Benefit:

Competitive remuneration package, i.e.: monthly income, sales incentive, holiday and other allowances.

• Local transport and lodging
• BPJS Kesehatan (Husband, wife, and up to three children)

Your application will include the following questions:

• Berapa tahun pengalaman kerjamu sebagai Tenaga Sales Teknis?
• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• Apakah kamu berpengalaman dalam penjualan?
• Apakah kamu bersedia bepergian untuk pekerjaan ini saat dibutuhkan?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?
• Apakah kamu memiliki surat izin mengemudi Indonesia yang masih aktif?
• Apakah kamu memiliki atau dapat mengakses kendaraan pribadi?

PT. CATUR PUTRAHARMONIS (PT. CPH) was founded in 1972. PT. CPH started as an automobile workshop in the city of Makassar, South Sulawesi, Indonesia. It was simply known as Mahaputra at that time and it continues to grow and expand its business as an authorized distributor dealing with automobile products.

Currently, PT. CPH is the authorized distributor for, but not limited to, Dunlop by PT. Sumi Rubber Indonesia, GS-Incoe-Aspira by PT. Astra Otoparts Tbk., Mobil-Esso by PT. Exxonmobil Lubricants Indonesia, Denso by PT. Denso Indonesia, Aeolus and Yellowsea by PT. Pancar Buana Terang, Michelin by PT. Michelin Indonesia, Hankook by PT. Hankook Tire Indonesia, and Nexen by Nexen Corporation. In addition, PT. CPH also has a tyre-retreading plant to cater to the overwhelming commercial needs for efficiency by extending the useful service life of tyres. PT CPH has also extended its network by opening up several retail outlets cum workshops around Makassar to provide the one-stop-service to its customers.

PT. CPH is headquartered in Makassar, South Sulawesi with two branch offices, each in Palu, Central Sulawesi and Kendari, South East Sulawesi.

Recently, CPH has expanded into Hospitality business. Maxone Hotel Makassar is operated under the holding company (CPH).