Technical Account Manager – Cloud

PT DyKa Konsultama; Jakarta Selatan; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

PT DyKa Konsultama is seeking a Technical Account Manager to support a leading ICT company in Jakarta. The role focuses on cloud migration, solution delivery, and customer engagement throughout the project lifecycle.

Responsibilities include assessing requirements, designing cloud solutions, and coordinating cross-functional teams to ensure on-time delivery. English and Mandarin proficiency, along with strong stakeholder skills, are highly valued for success in this role.

Qualifications

• Bachelor's degree in a relevant field.
• At least 3 years of experience in cloud or ICT.
• Experience in cloud architecture, operations, maintenance, or migration solutions.
• Strong knowledge of virtualization across computing, networking, and storage, and of public cloud services.
• Experience delivering projects using leading cloud platforms is preferred.
• Fluent English and Mandarin with clear communication of technical information.
• Strong presentation, stakeholder management, and project coordination skills.
• Customer-oriented with ability to learn and adapt quickly.
• Certifications such as HCIA, HCIP, HCIE, PMP are a plus.

Responsibilities

• Assess customer requirements and provide cloud migration solutions addressing business and technical challenges.
• Support consulting, planning, architecture design, and implementation for large-scale cloud migration projects.
• Design cloud solutions covering networking, high availability, scalability, and security.
• Lead the preparation of system testing plans, test cases, and test result reports.
• Manage on-premises-to-cloud and cloud-to-cloud migration projects including resources, schedules, milestones, and risks.
• Coordinate with customers, internal teams, and external partners to ensure successful project delivery.
• Provide technical guidance across cloud services, including computing, networking, storage, security, databases, big data, and middleware.

Education

Bachelor's degree in Computer Science, Information Technology, Telecommunications, Network Engineering, Electrical Engineering, Software Engineering, or a related field

Job description

PT DyKa Konsultama is seeking a Technical Account Manager to support a leading ICT company. This role focuses on cloud migration, solution delivery, and customer engagement throughout the project lifecycle.

Key responsibilities

Assess customer requirements and provide cloud migration solutions that address business and technical challenges

Support consulting, planning, architecture design, and implementation for large-scale cloud migration projects

Design cloud solutions covering networking, high availability, scalability, and security

Lead the preparation of system testing plans, test cases, and test result reports

Manage on-premises-to-cloud and cloud-to-cloud migration projects, including resources, schedules, milestones, and risks

Coordinate with customers, internal teams, and external partners to ensure successful project delivery

Provide technical guidance across cloud services, including computing, networking, storage, security, databases, big data, and middleware

About you

Bachelor's degree in Computer Science, Information Technology, Telecommunications, Network Engineering, Electrical Engineering, Software Engineering, or a related field

At least 3 years of experience in the cloud or ICT industry

Experience in cloud architecture, operations, maintenance, or migration solutions

Strong knowledge of virtualization across computing, networking, and storage, as well as public cloud services

Experience delivering and maintaining projects using leading cloud platforms is preferred

Fluent English and Mandarin, with the ability to communicate technical information clearly

Strong presentation, stakeholder management, and project coordination skills

Customer-oriented, with the ability to learn and adapt to new technologies quickly

HCIA, HCIP, HCIE, PMP, or other relevant certifications are an advantage

PT. Dyka Konsultama is a company engaged in HR Management and excecutive search. Our Clients are local company and multinational company in the areas of Telecomunication industry, IT industry, Oil and Gas industry etc. as an HR Management company, PT. DyKa Konsultama also provide high quality Executive Search and Human Resources HR Management Services at competitive rates with added values. Our core activity is in the selection and recruitment of personnel across all industry sectors at middle to upper level managers and executives.