Tech Documentation Specialist | Jira & Confluence Expert

CODE.ID; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

CODE.ID in Jakarta is looking for a Technical Writer to gather, organize, and produce clear technical documentation for IT products and applications. You will coordinate with developers, business analysts, and stakeholders to understand functionality and requirements.

You will maintain and update documentation as systems evolve, ensure accuracy, and review materials with technical teams, using Jira and Confluence to manage content and workflows.

Qualifications

• Minimum Bachelor's Degree (S1) in any relevant field.
• Minimum 1 year of experience in Technical Writing, IT Documentation, or related role.
• Experience creating documentation for IT products, applications, or systems.
• Strong writing, analytical, and information-gathering skills.
• Ability to communicate with developers, Business Analysts, and stakeholders.
• Familiarity with Jira and Confluence.
• Detail-oriented with accuracy and consistency.

Responsibilities

• Gather and analyze information by coordinating with developers, business analysts, and stakeholders to understand system functionality and documentation requirements.
• Create and organize clear, concise, and user-friendly technical documentation for products and applications.
• Review and validate documentation with technical teams to ensure completeness and accuracy.
• Maintain and update documentation based on system changes, enhancements, and new features.
• Monitor the progress of documentation and coordinate with relevant teams to ensure completion and approval within the required timeline.
• Manage documentation using the company's official documentation tools and platforms.

Skills

Strong writing

Analytical skills

Information gathering

Communication with developers/BA/stake

Education

Bachelor's Degree (S1)

Tools

Jira

Confluence

Job description

CODE.ID in Jakarta is looking for a Technical Writer to gather, organize, and produce clear technical documentation for IT products and applications. You will coordinate with developers, business analysts, and stakeholders to understand functionality and requirements.

You will maintain and update documentation as systems evolve, ensure accuracy, and review materials with technical teams, using Jira and Confluence to manage content and workflows.