System Development Support Consultant

ABeam Consulting Indonesia; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

ABeam Consulting Indonesia is seeking a hands-on IT operations and DevOps professional to provide technical support across development, testing, and deployment stages. You will collaborate with development teams, maintain documentation, and help manage development and production environments using low-code or cloud platforms.

The role requires 1–3 years of experience, strong SDLC knowledge, programming and SQL skills, and proficiency in English.

Qualifications

• 1–3 years in system support, application support, or DevOps.
• Solid understanding of SDLC and waterfall methodologies.
• Hands-on with programming languages and SQL; able to script.
• Familiar with cloud platforms (AWS/Azure/GCP).
• Able to communicate technical concepts to non-technical stakeholders.
• Entrepreneurial mindset with proactive problem-solving.
• Experience in technology consulting and/or IT system integration preferred.
• Proficient in English, written and spoken.

Responsibilities

• Provide technical support for in-house and third-party systems during development, testing, and deployment.
• Collaborate with developers to troubleshoot, debug, and optimize applications before release.
• Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.
• Assist in setting up and managing development and production environments using low-code or cloud platforms.
• Monitor system performance and proactively identify potential issues using monitoring tools.
• Coordinate with QA teams to ensure smooth integration of new features and patches.
• Support version control and release management using Git and automated deployment tools.

Skills

Java

Python

SQL

Bash/PowerShell

Cloud platforms

SDLC & Waterfall

English communication

Tools

Git

Documentation tools

Job description

• Provide technical support for in-house and third-party systems during development, testing, and deployment phases.


• Collaborate with developers to troubleshoot, debug, and optimize applications before release.


• Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.


• Assist in setting up and managing development and production environments using tools like low-code and/or cloud-based platforms.


• Monitor system performance and proactively identify potential issues using monitoring tools.


• Coordinate with QA teams to ensure smooth integration of new features and patches.


• Support version control and release management processes using Git and automated deployment tools.

Responsibilities:

• Provide technical support for in-house and third-party systems during development, testing, and deployment phases.


• Collaborate with developers to troubleshoot, debug, and optimize applications before release.


• Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.


• Assist in setting up and managing development and production environments using tools like low-code and/or cloud-based platforms.


• Monitor system performance and proactively identify potential issues using monitoring tools.


• Coordinate with QA teams to ensure smooth integration of new features and patches.


• Support version control and release management processes using Git and automated deployment tools.

Qualifications:

• 1~3 years of experience in system support, application support, or development operations.


• Strong understanding of software development lifecycles (SDLC) and waterfall methodologies.


• Hands-on experience with programming/script languages (e.g., Java, Python, Bash, PowerShell) and SQL.


• Familiarity with cloud platforms such as AWS, Azure, or GCP.


• Ability to communicate technical concepts to non-technical stakeholders.


• Entrepreneurial mindset with a proactive approach to experimentation, problem-solving, and continuous improvement.


• Experience in technology consulting and/or IT system integration is preferred.


• Proficient in English, both written and spoken.

Information Technology Services 51-100 employees

ABeam Consulting is one of top management consulting firms operating globally with 6,485 employees including Japan, Asia, US, and Europe (As of April 1, 2021).

\"Real Partner\"—it’s a brand statement that expresses the management philosophy of ABeam Consulting, distilling into a couple of words the stance our company takes, and the value we pledge to our customers. As a Real Partner in helping our clients realize transformation, we walk together with our clients through all the struggles and triumphs along the way, no matter how long the road, how steep the climb, or what difficulties we face. In order to serve as a Real Partner, three elements are essential: Real People, Real Solutions and Real Results.

Our Mission We bring success to our clients, continuously contribute toward enhancing their corporate value, care for people and deliver results through innovation.

Our Vision Once a partner and forever after, we shall be your Real Partner. Asian in origin but global in scope, we are not bound by any one stereotypical globalization strategy. Instead, we take the utmost advantage of the characteristics of the client and locate.

Our Core Values With our eye on a common future and sharing the pleasure of success together as a Real Partner, we are honest and passionate in our consulting work as we seek our clients' real needs for change.

ABeam Consulting is one of top management consulting firms operating globally with 6,485 employees including Japan, Asia, US, and Europe (As of April 1, 2021).

\"Real Partner\"—it’s a brand statement that expresses the management philosophy of ABeam Consulting, distilling into a couple of words the stance our company takes, and the value we pledge to our customers. As a Real Partner in helping our clients realize transformation, we walk together with our clients through all the struggles and triumphs along the way, no matter how long the road, how steep the climb, or what difficulties we face. In order to serve as a Real Partner, three elements are essential: Real People, Real Solutions and Real Results.

Our Mission We bring success to our clients, continuously contribute toward enhancing their corporate value, care for people and deliver results through innovation.

Our Vision Once a partner and forever after, we shall be your Real Partner. Asian in origin but global in scope, we are not bound by any one stereotypical globalization strategy. Instead, we take the utmost advantage of the characteristics of the client and locate.

Our Core Values With our eye on a common future and sharing the pleasure of success together as a Real Partner, we are honest and passionate in our consulting work as we seek our clients' real needs for change.