System Analyst / Technical Business Analyst - Financial Services

PT Adecco Personnel Indonesia; Tangerang; On-site; IDR 200,000,000 - 360,000,000; Full time

Job summary

Adecco Indonesia is seeking a System Analyst / Technical Business Analyst in Financial Services to bridge business requirements with technology solutions and ensure alignment with stakeholder needs throughout the project lifecycle.

You will document BRD/FRD, use cases, UML diagrams, and guide cross-functional teams including PMs, developers, QA, and UI/UX to deliver value-driven software on time.

Qualifications

• Bachelor’s degree in Information Systems, Informatics Engineering, Information Management, or a related field.
• Experience delivering custom, enterprise-scale applications as a Business Analyst in IT projects in financial services.
• Strong understanding of the Software Development Life Cycle (SDLC), including Waterfall and Agile.
• Ability to create and interpret UML diagrams (Use Case, Activity, Sequence).
• Strong analytical, communication, and problem-solving skills.
• Experience with a wide range of technical and non-technical stakeholders.
• Ability to produce clear, structured project documentation.

Responsibilities

• Gather, analyze, validate, and document business and system requirements from stakeholders.
• Conduct requirements elicitation through interviews, workshops, and reviews.
• Document BRD, FRD, Use Cases, and other specifications.
• Define requirements from the end-user perspective with functional and non-functional details.
• Translate needs into structured, actionable requirements for technical teams.
• Collaborate with Project Managers, Developers, QA, UI/UX, and stakeholders.
• Act as liaison between business and technical teams throughout the project lifecycle.
• Support UAT and ensure alignment with business requirements.
• Manage requirement changes and perform impact analysis.

Skills

Requirements gathering & analysis

Storyboarding & mind mapping

Business Process Modeling (BPMN)

Jira/Confluence/Trello

SQL basics

Agile / Scrum

Education

Bachelor’s degree in Information Systems, Informatics Engineering, Information Management, or related field

Tools

Jira

Confluence

Trello

Job description

System Analyst / Technical Business Analyst - Financial Services

The Business Analyst is responsible for bridging the gap between business requirements and technology solutions. The role ensures that stakeholder needs are properly understood, translated into clear and actionable system requirements, and effectively communicated to the technical team for implementation.

The Business Analyst will work closely with business and technical stakeholders throughout the project lifecycle to ensure that the delivered solution meets business objectives and user expectations.

Key Responsibilities

Gather, analyze, validate, and document business and system requirements from relevant stakeholders.

Conduct requirements elicitation and analysis through stakeholder interviews, workshops, observations, and document reviews.

Develop comprehensive requirements documentation, including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Use Cases, and other relevant system specifications.

Define requirements from the end-user perspective, including detailed functional and non-functional requirements for the proposed solution.

Translate business needs into clear, structured, and actionable requirements that can be effectively understood and implemented by technical teams.

Collaborate closely with Project Managers, Developers, QA Engineers, UI/UX Designers, and other project stakeholders.

Act as the key liaison between business stakeholders and technical teams throughout the project lifecycle.

Support User Acceptance Testing (UAT) and ensure the delivered solution aligns with agreed business requirements.

Manage requirement changes and conduct impact analysis to assess their implications on scope, timelines, processes, and system functionality.

Identify opportunities and provide IT-driven recommendations to improve business processes and operational efficiency.

Ensure all project and requirements documentation remains accurate, complete, and up to date throughout the project lifecycle.

Qualifications

Bachelor’s degree in Information Systems, Informatics Engineering, Information Management, or a related field.

Proven experience in delivering custom, enterprise-scale applications as a Business Analyst, particularly within IT projects in the financial services industry.

Strong understanding of the Software Development Life Cycle (SDLC), including both Waterfall and Agile methodologies.

Ability to create and interpret UML diagrams, including Use Case, Activity, and Sequence Diagrams.

Strong analytical, communication, and problem-solving skills.

Experienced in working with a wide range of technical and non-technical stakeholders.

Ability to produce clear, structured, and comprehensive project documentation.

Technical Skills

Requirements Gathering & Analysis

Storyboarding & Mind Mapping

Business Process Modeling (BPMN)

Project Management Tools: Jira, Confluence, Trello

Basic SQL knowledge is an advantage.

Good understanding of Agile / Scrum frameworks.

Soft Skills

Excellent communication and interpersonal skills.

Strong critical thinking and analytical capabilities.

High level of attention to detail.

Good time management and organizational skills.

Adaptable and highly collaborative

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Adecco Indonesia is part of The Adecco Group, a global leader in workforce solutions, connecting businesses with top-tier talent across industries. Committed to innovation and people-centric solutions, Adecco Indonesia offers permanent recruitment & executive search, outsourcing & staffing, payrolling, training, and diversity & inclusion solutions. With a flexible and agile approach, we combine global scale with local expertise to match top talent to a wide range of office, industrial, and service sector roles. As a trusted HR partner, Adecco Indonesia is dedicated to empowering organizations with strategic workforce solutions that drive business success and sustainable growth.

Adecco Indonesia is part of The Adecco Group, a global leader in workforce solutions, connecting businesses with top-tier talent across industries. Committed to innovation and people-centric solutions, Adecco Indonesia offers permanent recruitment & executive search, outsourcing & staffing, payrolling, training, and diversity & inclusion solutions. With a flexible and agile approach, we combine global scale with local expertise to match top talent to a wide range of office, industrial, and service sector roles. As a trusted HR partner, Adecco Indonesia is dedicated to empowering organizations with strategic workforce solutions that drive business success and sustainable growth.

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