Supplier Quality Engineer: Drive Quality & Supplier Excellence

Caterpillar Financial Services Corporation; Batam; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Caterpillar Indonesia in Batam is seeking a Supplier Quality Engineer to drive supplier quality, process controls, and continuous improvement in a dynamic manufacturing setting. You will work cross-functionally with procurement and production teams to raise quality levels and ensure reliable supplier performance.

The role requires a focus on root-cause analysis, CAPA implementation, and collaboration with suppliers to meet global quality standards while relocating domestically if needed.

Qualifications

• Root cause analysis knowledge and structured problem solving.
• Decision making with informed judgment and tools.
• Knowledge of quality management methods and practices.
• High accuracy and attention to detail.

Responsibilities

• Provides conclusions and recommendations for quality issues and improvement projects.
• Participates in supplier quality improvement initiatives with suppliers.
• Ensures reliability of suppliers through process controls, audits, and corrective actions.
• Determines short-term action plans with facility management and suppliers.
• Interacts with manufacturing to identify root causes and implement CAPA.
• Collects non-conformance data and maintains quality system documents.

Skills

Root Cause Analysis

Decision Making

Quality Management

Attention to Detail

Education

Bachelor's degree or higher in Engineering or Purchasing

Job description

Supplier Quality Engineer

Posted 6 days ago

Job Description

Batam, Kepulauan Riau
R
**Career Area:**
Procurement
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Why you want the job and why it's awesome!**
The Supplier Quality Engineer role at Caterpillar Indonesia in Batam is an exceptional opportunity for professionals passionate about driving quality and innovation in a dynamic manufacturing environment. This role offers the chance to collaborate with a diverse and inclusive team of experts, ensuring the highest standards of supplier quality and performance. You'll play a pivotal role in optimizing purchasing processes, implementing cutting-edge quality control measures, and contributing to the production of world-class machinery. With Caterpillar's commitment to continuous improvement, professional development, and fostering an inclusive workplace, you'll have many opportunities to grow your skills and advance your career in a globally recognized industry leader.
**Additional Info:**
Shift: Regular
Work Location: Batam, Kepulauan Riau
Travel Requirement: None
You will work both in an office and manufacturing shop-floor environment.
Domestic relocation is available for this position.
**What You Will Do:**

• Provides conclusions and recommendations for quality issues and/or continuous quality improvement projects.
• Participates in supplier quality improvement initiatives; works with suppliers to develop and improve quality levels.
• Ensures the reliability and quality of suppliers, implementing process controls, certification programs, evaluations, inspections, corrective actions, audits and records.
• Identified quality problem(s) and determines a short-term action plan with the facility management and the supplier.
• Interacting with manufacturing team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented.
• Collecting non-conformance data and maintaining and updating quality system documents.

**What Skills You Have:**

• Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

**What Will Set You Apart:**

• At least three years of experience in quality management, with a focus on supplier quality.
• A bachelor's degree or higher, preferably in Engineering or Purchasing.
• Familiarity with Lean concepts.

**Physical Requirements (With or Without Reasonable Accommodation):**

• This job requires extensive active movement throughout the plant including climbing stairs and steps, lifting devices, and pushing and pulling equipment.

**What You Will Get**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides benefits (medical, dental, vision, pension, and accident & life insurance) along with the potential of an annual bonus.

**Final Details**

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position.

**Posting Dates:**
September 30, 2026 - October 13, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply