Supplier Quality Engineer: Drive Rca & Quality

Caterpillar Financial Services Corporation; Batam; On-site; IDR 130,000,000 - 190,000,000; Full time

Benefits offered by this job

Relocation assistance

Onsite work

Job summary

Caterpillar Indonesia is seeking a Supplier Quality Engineer in Batam to drive supplier quality and process improvements within a manufacturing setting. You will collaborate with suppliers and internal teams to ensure reliable, high-quality inputs and robust corrective actions.

The role includes conducting quality planning, leading root cause analysis, and supporting audits and continuous improvement initiatives. Visa sponsorship is not available; relocation is possible for the right candidate.

Qualifications

• At least three years of experience in quality management, with a focus on supplier quality.
• Knowledge of RCA concepts, principles and techniques.
• Understanding of quality management methods, tools, and techniques.
• Strong attention to detail and accuracy in work.

Responsibilities

• Provide conclusions and recommendations for quality issues and continuous improvement projects.
• Participate in supplier quality improvement initiatives and develop supplier quality performance.
• Ensure supplier and process quality through controls, certifications, audits and corrective actions.
• Determine short-term action plans with facility management and suppliers.
• Collaborate with manufacturing teams to identify root causes and implement CAPAs.

Skills

Root Cause Analysis

Decision Making

Quality Management

Attention to Detail

Education

Bachelor's degree in Engineering or Purchasing

Tools

Power BI

Job description

Supplier Quality Engineer

Posted 3 days ago

Job Description

Batam, Kepulauan Riau
R
Career Area:
Procurement
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Why you want the job and why it's awesome!
The Supplier Quality Engineer role at Caterpillar Indonesia in Batam is an exceptional opportunity for professionals passionate about driving quality and innovation in a dynamic manufacturing environment. This role offers the chance to collaborate with a diverse and inclusive team of experts, ensuring the highest standards of supplier quality and performance. You'll play a pivotal role in optimizing purchasing processes, implementing cutting‑edge quality control measures, and contributing to the production of world‑class machinery. With Caterpillar's commitment to continuous improvement, professional development, and fostering an inclusive workplace, you'll have many opportunities to grow your skills and advance your career in a globally recognized industry leader.
Additional Info:
Shift: Regular
Work Location: Batam, Kepulauan Riau
Travel Requirement: None
You will work both in an office and manufacturing shop‑floor environment.
Domestic relocation is available for this position.
What You Will Do:

• Provides conclusions and recommendations for quality issues and/or continuous quality improvement projects.
• Participates in supplier quality improvement initiatives; works with suppliers to develop and improve quality levels.
• Ensures the reliability and quality of suppliers, implementing process controls, certification programs, evaluations, inspections, corrective actions, audits and records.
• Identified quality problem(s) and determines a short‑term action plan with the facility management and the supplier.
• Interacting with manufacturing team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented.
• Collecting non‑conformance data and maintaining and updating quality system documents.

What Skills You Have:

• Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
• Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

What Will Set You Apart:

• At least three years of experience in quality management, with a focus on supplier quality.
• A bachelor's degree or higher, preferably in Engineering or Purchasing.
• Familiarity with Lean concepts.

Physical Requirements (With or Without Reasonable Accommodation):

• This job requires extensive active movement throughout the plant including climbing stairs and steps, lifting devices, and pushing and pulling equipment.

What You Will Get

• Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides benefits (medical, dental, vision, pension, and accident & life insurance) along with the potential of an annual bonus.

Final Details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log‑in on our career website as it will reflect any updates to your status.
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Posting Dates:
September 30, 2026 - October 13, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.

In this role, you will be responsible for:

• Making sure the input for manufacturing process is according to product and process specification, special customer requirements and other applicable project requirements by reviewing the manufacturing document output from internal and external
• Making sure all the process inputs (Work Order, Inspection & Test Plan, Special Quality Requirements, Product Specifications, etc.) are implemented and complied throughout the manufacturing processes and products
• Performing supplier and internal/external manufacturing documents review to make sure its compliance to product & process specifications and applicable standards.
• Liaising with relevant parties (Suppliers, SQE, Manufacturing, Inter company, etc), for any discrepancy from the review and make sure the resolutions are implemented.
• Communicating the performance of the document review result to stakeholders and other Baker Hughes team.
• Driving manufacturing quality improvement by liaising with cross functional teams to provide high quality standard of products and processes
• Supporting internal and external audits

Fuel your passion

• Have degree in engineering or similar technical discipline with minimum 4 years of experience in Oil and Gas manufacturing industry
• Prove ability to understand technical specifications, drawings, Oil and Gas manufacturing process
• Have good understanding in continuous improvement concept and problem‑solving methodology and risk based thinking
• Be well versed in QMS standard ISO 9001 and API Q1. Knowledge of API 6A, API 17D and other industrial standards would be an advantage
• Have strong quality mindset and effective communication
• Be familiar in building and managing Power BI would be an advantage
• Have excellent communication and influencing skills to all levels in the organization since this role will connect to cross diverse team
• Have good written and verbal English communication skills
• Prove the ability to work in tight deadlines and high-level attention of details

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive under the concession with your manager as need base.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Healthy working environment

• Healthy working environment
• Contemporary work‑life balance policies and wellbeing activities
• Competitive compensation and benefit package
• Professional individual growth
• Additional elected or voluntary benefits