Supervisor IT System & Infra

White Glove Hiring; Jakarta Selatan; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

PT. Stars Global Resources Indonesia mengundang kandidat untuk posisi IT Infrastructure & System Manager.

Anda akan memastikan operasional infrastruktur TI stabil, aman, dan optimal di kantor kami yang berlokasi di South Jakarta, dengan fokus pada peningkatan reliability dan efisiensi. Tanggung jawab mencakup pengawasan server, network, storage, backup, dan IT security; memimpin tim IT untuk incident handling, maintenance, dan dukungan teknis; serta menyusun SOP, dokumentasi, dan disaster

Qualifications

• Pendidikan minimal S1 Teknik Informatika, Sistem Informasi, atau bidang terkait.
• Memiliki pengalaman minimal 3–5 tahun di bidang IT Infrastructure & System.
• Memahami IT Infrastructure, meliputi server, network, storage, backup, dan troubleshooting.
• Memahami Windows/Linux Server, Active Directory, virtualization, serta system monitoring.
• Memahami networking seperti TCP/IP, LAN/WAN, VPN, firewall, routing & switching.
• Berpengalaman dalam IT security, backup & disaster recovery, serta memastikan system availability.
• Mampu melakukan IT troubleshooting dan incident management secara cepat dan terstruktur.
• Memiliki pengalaman mengelola IT assets, vendor, dan IT infrastructure projects.
• Mampu membuat dan menjaga dokumentasi, SOP, IT report, dan system/infrastructure inventory.
• Memiliki kemampuan leadership dan team management, termasuk pembagian tugas dan monitoring pekerjaan tim.
• Memiliki kemampuan problem solving, analytical thinking, communication, dan coordination yang baik.

Responsibilities

• Mengelola dan memastikan operasional IT infrastructure berjalan stabil, aman, dan optimal.
• Mengawasi server, network, database, cloud, storage, backup, dan IT security.
• Memimpin tim IT dalam menangani incident, maintenance, dan technical support.
• Menyusun dan memastikan implementasi SOP, dokumentasi, backup, dan disaster recovery plan.
• Berkoordinasi dengan user/departemen terkait untuk mengidentifikasi kebutuhan dan menyelesaikan masalah IT.
• Mengelola dan mendukung project IT, system improvement, automation, dan digitalization.
• Membuat laporan, evaluasi, dan improvement plan untuk meningkatkan reliability dan efisiensi IT.

Skills

Leadership

Team management

Problem solving

Analytical thinking

Communication

Coordination

Troubleshooting

Cybersecurity awareness

Education

Bachelor's degree in Information Technology or related field

Tools

Active Directory

Windows/Linux Server

Virtualization

System monitoring

Networking (TCP/IP, VPN, firewall)

IT asset management tools

Job description

DESKRIPSI PEKERJAAN

• Mengelola dan memastikan operasional IT infrastructure dan system berjalan stabil, aman, dan optimal.
• Mengawasi server, network, database, cloud, storage, backup, dan IT security.
• Melakukan monitoring dan troubleshooting terhadap system, network, hardware, maupun software.
• Memastikan availability, performance, dan security seluruh IT infrastructure.
• Mengelola IT asset, vendor, lisensi, dan kebutuhan infrastructure.
• Memimpin tim IT dalam menangani incident, maintenance, dan technical support.
• Menyusun dan memastikan implementasi SOP, dokumentasi, backup, dan disaster recovery plan.
• Berkoordinasi dengan user/departemen terkait untuk mengidentifikasi kebutuhan dan menyelesaikan masalah IT.
• Mengelola dan mendukung project IT, system improvement, automation, dan digitalization.
• Membuat laporan, evaluasi, dan improvement plan untuk meningkatkan reliability dan efisiensi IT

KUALIFIKASI MINIMUM

• Pendidikan minimal S1 Teknik Informatika, Sistem Informasi, atau bidang terkait.
• Memiliki pengalaman minimal 3–5 tahun di bidang IT Infrastructure & System.
• Menguasai IT Infrastructure, meliputi server, network, storage, backup, dan troubleshooting.
• Memahami dan mampu mengelola Windows/Linux Server, Active Directory, virtualization, serta system monitoring.
• Memahami networking seperti TCP/IP, LAN/WAN, VPN, firewall, routing & switching.
• Berpengalaman dalam IT security, backup & disaster recovery, serta memastikan system availability.
• Mampu melakukan IT troubleshooting dan incident management secara cepat dan terstruktur.
• Memiliki pengalaman mengelola IT assets, vendor, dan IT infrastructure projects.
• Mampu membuat dan menjaga dokumentasi, SOP, IT report, dan system/infrastructure inventory.
• Memiliki kemampuan leadership dan team management, termasuk pembagian tugas dan monitoring pekerjaan tim.
• Memiliki kemampuan problem solving, analytical thinking, communication, dan coordination yang baik.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: IT and Software
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: South Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: Other Industry
• *SITUS PERUSAHAAN**: https://www.linkedin.com/company/pt-stars-global-resources-indonesia/?originalSubdomain=id

TENTANG PERUSAHAAN

PT. Stars Global Resources Indonesia (STGRI) is a holding company that serves as the parent organization for various business units operating across multiple strategic sectors. With a commitment to fostering sustainable growth, PT. STGRI manages and develops businesses in the fields of mining services, construction, logistics and heavy equipment spare parts supply, agriculture, livestock farming, catering services, and training and human resource development centers (training centers).

VISION :

To continuously adapt and grow, and create sustainable and innovative businesses that nurtures people, acts with purpose, and leads with a global vision that creates lasting impact

MISSION :

• To nurture and empower people as the heart of sustainable growth.
• To act with purpose and integrity in every collaboration and decision.
• To innovate boldly and adapt with resilience to change.
• To lead with a global vision and deliver meaningful impact beyond borders.
• To be a reliable and trusted partner, by upholding consistency, and quality in every service and product.

CORE VALUE :

“GREATT”
Global Minded : We think broadly and act globally.
Resilience : We are resilient to challenges and rise stronger
Excellence : We strive for excellence in everything we do
Agility : We are fast, adaptive, and ready to change
Trustworthy : We can be trusted because integrity is our foundation
Teamwork : We grow together through strong collaboration