People Development Operations

Gositus; Jakarta Utara; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Gositus is seeking a Development Operations (IT Support) specialist to organize office operations, manage assets, and automate workflows with AI. You will turn ambiguity into structured processes and help keep projects and daily tasks running smoothly.

The role focuses on infrastructure, system operations, and ensuring security and compliance within a fast-moving agency environment in North Jakarta.

Qualifications

• Hands-on operations experience in day-to-day IT or office operations.
• Experience building AI-backed workflows and validating outputs.
• Agile mindset with proactive, organized work habits.
• Detail-oriented with strong record-keeping and compliance awareness.
• Responsible, discreet handling of employee and company information.

Responsibilities

• Manage infrastructure and IT operations to support the office and projects.
• Develop and verify AI-driven workflows across office docs and IT tasks.
• Oversee DevOps and deployment planning for internal systems.
• Monitor incidents, backups, recovery, and business continuity.
• Ensure security, compliance, and proper permits/administration.

Skills

Operations experience

AI workflow development

Agile

Detail-oriented

Discretion & integrity

Education

Bachelor's degree (S1)

Tools

Excel

Word

Job description

DESKRIPSI PEKERJAAN

We're hiring a Development Operations (IT Support ) who turns "who's handling this?" into "already sorted." You make the office a better place to work—with organized documents, well-managed assets, and fewer everyday headaches.

If you've ever thought "there has to be a smarter way to do this"—you'll have plenty to work with here.

Pluit, North Jakarta (On-site) | Full-Time

Gositus is a digital agency evolving into a Smart Agency, with AI built into how we think, work, and deliver. We take initiative, move quickly, get the details right, and see things through—from client projects to keeping the office running.

–––

AI Fluency — Our #1 Requirement

We hit our AI usage limit most weeks. If that sounds normal to you, keep reading.

You don't just ask AI questions—you build with it, automate with it, and check its work before anyone else sees it.

Development Operations (IT Support) Scope

Infrastructure & System Operations

• Application & Technical Support
• DevOps & Deployment Management
• Monitoring & Incident Management
• Backup, Recovery & Business Continuity
• Security & Compliance
• Permits & Administration: Stay ahead of the paperwork—renewals before deadlines become problems.
• AI & Automation: Make everyday work smarter—build and verify AI workflows across office ops, documents, and IT Support.

KUALIFIKASI MINIMUM

Minimum Qualifications

Hands‑on operations experience—managing day‑to‑day operations.

You've built something with AI that saved real time—side projects count.

Agile, proactive, organized—you prioritize, follow through, and adapt.

Detail‑oriented and critical thinking—you check records and dates, question assumptions, and verify AI output.

Sound judgment—you weigh options on quality, reliability, and total cost.

Discretion and integrity with employee and company information.

Bonus points

Background in IT, Office Administration, or IT certification — bring domain knowledge to challenge AI output.

Experience in an agency, startup, or fast‑moving small team.

Comfortable with Excel (formula, conditional formatting, data validation) and Word (track changes, comment) - bonus if you've automated a manual task or workflow.

RINGKASAN PERKERJAAN

• *SPESIALISASI**: IT and Software
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On‑site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: North Jakarta, DKI Jakarta, Indonesia
• *INDUSTRI**: Information Technology / IT
• *SITUS PERUSAHAAN**: https://www.gositus.com/

TENTANG PERUSAHAAN

Since 2010, Gositus has helped businesses grow through websites, e-commerce, mobile apps, ERP solutions, digital transformation, and digital marketing. We work as a long-term partner, not just a vendor — to connect their digital presence, business systems, and marketing around clear goals.

Our next chapter is AI transformation — making AI the operating system behind our agency, connecting tools, knowledge, and workflows to get more done. Our focus is practical: simplify everyday work, explore better solutions, and keep raising the quality of what we deliver.

On the creative side, meet our sister company, Roku Studio, whose work spans 360° marketing, brand activations, social media, and content production. Together, we’re building an ecosystem where creativity meets tech.

We welcome fresh ideas, and the initiative to make them happen. Bring your curiosity, challenge how things are done, and help turn “what if?” into work that makes a real impact.