Sub-Regional Operations Excellence Lead

Rhenus Logistics; Jakarta Pusat; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Rhenus Logistics Indonesia is seeking an experienced Operational Excellence Manager to lead sub-regional initiatives, align IT system roll-outs with operational processes, and drive data quality metrics at regional level.

The role requires strong analytical and leadership skills, ability to collaborate with stakeholders across regions, and a proven track record in air & ocean freight quality management. Willingness to travel to Jakarta and adjacent sites, with fluent English preferred.

Qualifications

• Completed degree in business, IT, or engineering.
• Minimum 3 years in Operational Excellence, data quality, or related management in freight forwarding.
• Strong analytical skills are required.
• Ability to think structurally and see the bigger picture.
• Accountability and results-driven mindset.
• Ability to align with stakeholders at all levels.
• Excellent communication and collaboration across regional teams.
• Resilience under pressure and confidence in performance.
• Professional English; other languages are a plus.

Responsibilities

• Set up sub-regional Operational Excellence structure with regional Head and sub-regional CEO.
• Analyze business and operational gaps before IT system roll-outs.
• Ensure data quality is measured at sub-regional level and reported to country managers.
• Address data quality issues by identifying root causes and implementing solutions.
• Manage country managers to run operational audits and error analyses.
• Oversee adherence and optimization of operations and related processes.
• Contribute to creating an operational KPI framework aligned with commercial needs.
• Evaluate demand from country managers and channel valid requests to regional platforms.
• Assign resources to process and applications changes and documentation updates.
• Consult with Regional Head on master data standards and oversee implementation.
• Follow regional auditing framework to evaluate quality and customer satisfaction.
• Establish a framework to compare performance across responsible countries.
• Handle additional tasks/projects with Regional Head and CEO.

Skills

Operational Excellence management

Data quality management

Analytical skills

Structured thinking

Big-picture thinking

Accountability

Stakeholder alignment

Cross-cultural collaboration

Pressure handling

English proficiency

Education

Business/IT/Engineering degree

Job description

Rhenus Logistics Indonesia is seeking an experienced Operational Excellence Manager to lead sub-regional initiatives, align IT system roll-outs with operational processes, and drive data quality metrics at regional level.

The role requires strong analytical and leadership skills, ability to collaborate with stakeholders across regions, and a proven track record in air & ocean freight quality management. Willingness to travel to Jakarta and adjacent sites, with fluent English preferred.