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Job summary
A leading logistics company seeks an individual to establish the Sub-regional Operational Excellence structure, analyze operational gaps, and ensure data quality across the region. The role involves managing local country managers, optimizing operational processes, and providing insights for KPI frameworks related to efficiency and customer satisfaction. The successful candidate will also oversee resource allocation and coordinate with regional management on data standards and auditing frameworks.
Responsibilities
Set up of the Sub-regional Operational Excellence structure.
Analyse operational gaps before implementing new IT systems.
Ensure data quality is measured on the sub-regional level.
Address data quality issues with training or solutions.
Manage operational excellence country managers for audits.
Optimize and document operations in coordination with goals.
Provide input for operational KPI framework creation.
Evaluate demands from operational excellence country managers.
Decide on resource assignments for process changes.
Consult on data standards and oversee implementation.
Follow the regional auditing framework for operational quality.
Establish framework to compare performance in responsible countries.
Additional tasks in coordination with senior management.
Job description
A leading logistics company seeks an individual to establish the Sub-regional Operational Excellence structure, analyze operational gaps, and ensure data quality across the region. The role involves managing local country managers, optimizing operational processes, and providing insights for KPI frameworks related to efficiency and customer satisfaction. The successful candidate will also oversee resource allocation and coordinate with regional management on data standards and auditing frameworks.