Student Recruitment and Admissions Staff

ELE USAL INDONESIA; Provinsi Bali; Presencial; IDR 66.960.000 - 111.600.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Professional training and career发展

Friendly and international working env

Resumo da vaga

ELE USAL Indonesia is seeking an energetic admissions coordinator to welcome prospective students and aid in growing the academy. You will inform on courses, advise on options, and convert inquiries into enrolment with excellent service.

You will schedule placement tests, handle quotations and registrations, support events, and liaise with schools and partners. English proficiency and a customer-focused mindset are essential for success in this Bali-based role.

Qualificações

• Indonesian citizen with Bachelor's degree in any field.
• Minimum 2 years of experience in sales, admissions, hospitality, or customer service.
• Professional proficiency in spoken and written English.
• Detail-oriented and well organized.

Responsabilidades

• Provide clear information about courses to prospective students and advise on options.
• Convert inquiries into enrolment through excellent customer service and follow-up.
• Respond to inquiries via WhatsApp, email, phone, and social media.
• Schedule placement tests and trial lessons.
• Maintain regular communication with prospective students throughout enrolment.
• Prepare quotations, invoices, and student registration documents.
• Assist in organising open days, workshops, and promotional events.
• Support social media activities and marketing campaigns.
• Build relationships with schools, companies, and local partners.
• Maintain accurate student records using the academy management system.
• Work with the Director of Studies to ensure an outstanding student experience.
• Support administration and invoicing.

Conhecimentos

Communication skills

English proficiency

Organized

Tech-savvy

Formação

Bachelor's degree

Ferramentas

WhatsApp Business

Google Workspace

Microsoft Office

Descrição da vaga

ELE USAL Indonesia is the official Spanish Academy of the University of Salamanca in Indonesia — bringing world-class Spanish education to Indonesia through native-speaking teachers, small class sizes, and the renowned methodology of the University of Salamanca.

We're looking for an energetic, proactive, and student-focused professional to serve as the welcoming first point of contact for prospective students and help shape our academy's growth.

What You'll Do

• Provide clear, professional, and courteous information about the courses to prospective students, and advise them on the most suitable options based on their needs.
• Convert inquiries into enrolment through excellent customer service and consistent follow-up.
• Respond promptly and professionally to enquiries via WhatsApp, email, phone calls, and social media.
• Schedule placement tests and trial lessons.
• Maintain regular communication with prospective students throughout the enrolment process.
• Prepare quotations, invoices and student registration documents.
• Assist in organising open days, workshops, and promotional events.
• Support social media activities and marketing campaigns.
• Build relationships with schools, companies, and local partners.
• Maintain accurate student records using the academy management system.
• Work closely with the Director of Studies to ensure an outstanding student experience.
• Support administration and invoicing.

What We're Looking For

• An Indonesian citizen with a Bachelor's Degree in any field and a minimum of 2 years of experience in a similar role and in sales, admissions, hospitality, or customer service.
• Excellent communication and interpersonal skills.
• Professional proficiency in spoken and written English.
• Detail-oriented approach with a commitment to delivering exceptional service to students.
• Friendly, energetic, and confident personality.
• Well organised and detail-oriented.
• Tech-savvy with WhatsApp Business, Google Workspace, and Microsoft Office.
• Experience in education, language schools, or training centres is an advantage.
• Experience with CRM systems is a plus.

Why You'll Love This Role

• An opportunity to join a brand-new international academy
• Competitive salary
• Professional training and career development opportunities
• Friendly and international working environment
• Opportunity to work in a multicultural company

Working Hours & Flexibility

• This is a full-time position (40 hours per week).
• The working schedule will be arranged in accordance with the academy timetable.
• Shifts may be in the morning or afternoon/evening, depending on class schedules.
• Saturday work may be required, with the corresponding day off during the week.
• Flexibility is essential, especially during course enrolment periods and academy events.