Strategic Warehouse Excellence Lead — Ops & Analytics

PT Global Digital Niaga (blibli.com); Jakarta Utara; On-site; IDR 450,000,000 - 850,000,000; Full time

Job summary

Blibli.com is seeking a Warehouse Operations Strategy & Excellence Lead to oversee end-to-end warehouse functions in Jakarta, ensuring capacity, manpower and resources meet service levels. You will coach the team, drive productivity and cost-efficiency, and translate operational data into actionable insights for management and clients.

The role requires a 5+ year track record in warehouse/logistics operations, strong leadership and analytics, and familiarity with WMS and AI-enabled improvements.

Qualifications

• Bachelor’s degree in Industrial Engineering, Supply Chain, Business Management, Logistics or related field with GPA ≥3.30.
• Minimum 5 years in Warehouse Operations, Supply Chain, Fulfillment or Logistics Operations.
• Proven leadership with performance coaching and manpower planning.
• Strong understanding of end-to-end warehouse ops, capacity planning, SLA management and cost optimization.
• Strong analytical and problem-solving skills to translate data into improvements.
• Experience leading process improvement and operational excellence initiatives in fast-paced environments.
• Excellent communication and stakeholder management across internal teams, clients and vendors.
• Familiarity with WMS, marketplace systems and data analytics; ability to apply AI/automation in operations.

Responsibilities

• Lead end-to-end warehouse operations, ensuring capacity, manpower and resources meet SLAs.
• Coach and develop the operations team with clear priorities and a culture of ownership.
• Drive productivity and cost-efficiency through manpower, processes, capacity and resources optimization.
• Analyze warehouse performance and translate data into actionable management insights.
• Lead continuous improvement and operational excellence projects to boost productivity, quality and turnaround time.
• Collaborate with cross-functional teams, clients and vendors to resolve operational challenges.
• Make timely, data-driven decisions to maintain performance during high demand.

Skills

Leadership

Coaching

Analytics

Data-driven decisions

Stakeholder management

AI/Automation familiarity

Education

Bachelor’s degree (GPA 3.30)

Tools

WMS

Marketplace systems

Data analytics tools

Job description

Blibli.com is seeking a Warehouse Operations Strategy & Excellence Lead to oversee end-to-end warehouse functions in Jakarta, ensuring capacity, manpower and resources meet service levels. You will coach the team, drive productivity and cost-efficiency, and translate operational data into actionable insights for management and clients.

The role requires a 5+ year track record in warehouse/logistics operations, strong leadership and analytics, and familiarity with WMS and AI-enabled improvements.