Strategic Pricing & Operations Consultant

Royal Progress Hospital; Jawa Barat; On-site; IDR 2,123,518,000 - 3,185,277,000; Full time

Job summary

Mastercard in Indonesia is seeking an Associate Managing Consultant in Advisors & Consulting Services, Strategy & Transformation. You will lead cross-functional engagements across financial services, helping clients improve operations, risk management, and performance.

The role combines traditional consulting with Mastercard's data assets and platforms to deliver strategic recommendations, manage multi-stakeholder teams, and drive transformational programs across banks and payments ecosystems.

Qualifications

• Undergraduate degree with work experience of 7 years and above in operational excellence consulting or business analyst in banks, and operational process re-engineering for financial services industry/ banks.
• Experience in financial services/ banks card operations - authorization, settlement, clearing and chargeback processes, technology requirements as well as capabilities.
• Experience managing clients and internal stakeholders.
• Logical, structured thinking, and affinity for numerical analysis.
• Advanced Word, Excel, and PowerPoint skills.
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment, and prioritize activities/task to ensure timely delivery.
• Ability to communicate effective in English and the local office language, with good presentation skills both in terms of presentation building and delivering presentations

Responsibilities

• Stay abreast of best practices and market trends in financial services operational capabilities
• Analyze data, trends and processes to identify areas of improvements in financial services/ banks operational process, risk and technology capabilities for informed decision-making
• Interpret business needs and convert them into functional requirements as well as business process improvement for implementation
• Manage timeline, deliverable development and workstreams on projects across a range of financial services/ banks operational excellence initiatives and problem statements
• Contribute to and/or develop operational capabilities design, business requirements and process re-engineering for large, regional, and global clients/ internal client by leveraging data and technology solutions to unlock client value
• Manage working relationship with client managers, and act as trusted and reliable partner

Skills

Operational excellence

Bank operations

Process re-engineering

Stakeholder management

Advanced MS Office

English communication

Education

Undergraduate degree

Job description

Mastercard in Indonesia is seeking an Associate Managing Consultant in Advisors & Consulting Services, Strategy & Transformation. You will lead cross-functional engagements across financial services, helping clients improve operations, risk management, and performance.

The role combines traditional consulting with Mastercard's data assets and platforms to deliver strategic recommendations, manage multi-stakeholder teams, and drive transformational programs across banks and payments ecosystems.