Strategic MD&D Client Partner | Growth & Renewals

Zuellig Pharma; Jakarta Pusat; On-site; IDR 350,000,000 - 750,000,000; Full time

Job summary

Zuellig Pharma in Jakarta is seeking a Client Management Specialist (Medical Devices & Diagnostics) to drive revenue growth by acquiring new MDD clients and renewing partnerships. You will lead cross-functional collaboration to ensure governance and successful adoption of value-added services.

The role requires fluency in English and Bahasa Indonesia, a business-focused mindset, and a proven track record in B2B healthcare sales. Jakarta-based with regional impact.

Qualifications

• Bachelor’s degree in business administration, Marketing, Pharmacy, or a related discipline.
• 4-7 years of progressive B2B commercial, key account management, or business development experience within Healthcare, Medical Devices & Diagnostics (MDD), or pharmaceutical distribution.
• Strong proficiency in portfolio margin management, contract negotiation, and sales forecasting.
• Excellent interpersonal, presentation, and negotiation skills with fluency in English and Bahasa Indonesia.
• Proven capability to lead cross-functional stakeholders and handle client escalations effectively.

Responsibilities

• Drive Business & Revenue Growth: Lead the proactive acquisition of new MDD clients and business partners while meeting and exceeding annual commercial sales, revenue, and margin targets.
• Client Retention & Value-Added Solutions: Strategically manage client renewals, build long-term trust, and identify opportunities to cross-sell and implement value-added logistics, digital, and commercial solutions.
• Commercial Governance & Reviews: Serve as the central single point of contact for client accounts, facilitating high-impact quarterly and monthly business reviews.
• Cross-Functional Orchestration: Partner seamlessly with Supply Chain, Operations, Regulatory Affairs, Quality Assurance, and Finance to ensure contractual service levels and governance compliance.

Skills

English

Bahasa Indonesia

Education

Bachelor's degree in business administration, Marketing, Pharmacy, or related discipline

Tools

SAP

Job description

Zuellig Pharma in Jakarta is seeking a Client Management Specialist (Medical Devices & Diagnostics) to drive revenue growth by acquiring new MDD clients and renewing partnerships. You will lead cross-functional collaboration to ensure governance and successful adoption of value-added services.

The role requires fluency in English and Bahasa Indonesia, a business-focused mindset, and a proven track record in B2B healthcare sales. Jakarta-based with regional impact.