Strategic Customer Service & SIOP Lead

SIOP/MPS Analyst; Bekasi; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Valeo in Bekasi, Indonesia seeks a SIOP/MPS Analyst to drive sales and operations planning and master production scheduling. You will coordinate customer demands, load schedules into ERP, and ensure delivery targets are met through close collaboration with procurement, production, and logistics teams.

The role requires strong coordination skills, experience in MPS and ERP systems, and a proactive approach to crisis management and communication.

Qualifications

• Knowledge of sales and operations planning processes.
• Experience in master production scheduling and ERP data handling.
• Strong communication with customers and internal teams.

Responsibilities

• Coordinate SIOP and MPS to meet customer demands.
• Load customer schedules into ERP and resolve integration errors.
• Monitor service levels and alert on min/max stock levels.
• Prepare customs documentation for exports if needed.
• Communicate with customers and internal teams to manage priorities.

Skills

Supply chain planning

Customer service

MPS management

Forecast coordination

Job description

Valeo in Bekasi, Indonesia seeks a SIOP/MPS Analyst to drive sales and operations planning and master production scheduling. You will coordinate customer demands, load schedules into ERP, and ensure delivery targets are met through close collaboration with procurement, production, and logistics teams.

The role requires strong coordination skills, experience in MPS and ERP systems, and a proactive approach to crisis management and communication.