Strategic Banking Transformation Program Manager

Tata Consultancy Service Limited; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Tata Consultancy Service Limited in Jakarta is seeking a senior account leader to engage CXO-level stakeholders, drive strategic initiatives, and oversee long-term partnerships. You will lead account planning, pipeline development, and coordinate with sales and internal teams to ensure timely delivery and successful renewals.

This role focuses on banking modernization and digital transformation programs, with regular reviews and risk management.

Responsibilities

• Executive engagement with CXO, Division and Head of Operations and other senior stakeholders.
• Drive long-term partnership and strategic initiatives
• Lead account planning, pipeline creation, and opportunity management
• Support proposal development, commercial negotiations, and contract renewals
• Monitor program performance, risks, escalations, and customer satisfaction indexes.
• Manage commercial risks and contractual obligations
• Collaboration between customer and internal teams and ensure timely delivery of agreed commitments.
• Banking modernization and undertaking digital transformation programs
• Coordinate with Sales teams on expansion opportunities.
• Conduct regular Service review meetings.

Job description

Tata Consultancy Service Limited in Jakarta is seeking a senior account leader to engage CXO-level stakeholders, drive strategic initiatives, and oversee long-term partnerships. You will lead account planning, pipeline development, and coordinate with sales and internal teams to ensure timely delivery and successful renewals.

This role focuses on banking modernization and digital transformation programs, with regular reviews and risk management.