Stakeholder – Network / Engineering / Operations Coordination

PT ELISTEC INFORMATIKA UTAMA; Jakarta Pusat; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

PT ELISTEC INFORMATIKA UTAMA is seeking a Stakeholder – Network / Engineering / Operations Coordination to align cross-functional teams across Network, NOC, Engineering, Operations, and IT/Data. You will gather requirements, coordinate analyses, and translate findings into actionable technical discussions.

The role emphasizes proactive issue resolution, documentation of meetings and action items, and juggling multiple stakeholders and priorities in a fast-paced telecom/IT environment.

Qualifications

• Experience coordinating stakeholders in telecom, network, IT, or technical environments.
• Ability to coordinate analytical activities with Network/NOC/Engineering/Operations/IT teams.
• Experience gathering and clarifying technical and data requirements.
• Experience in network performance analysis, troubleshooting, RCA.
• Ability to translate complex findings into clear technical discussions for diverse groups.
• Strong interpersonal, communication, negotiation, and problem-solving skills.

Responsibilities

• Coordinate network performance analysis and troubleshooting with technical teams.
• Gather and clarify data and technical requirements from stakeholders.
• Translate complex findings into clear technical discussions for diverse groups.
• Document meetings, action items, owners, and follow-up status.
• Proactively identify gaps and coordinate resolution with relevant teams.
• Manage multiple stakeholders, priorities, and timelines.

Skills

Stakeholder coordination

Cross-functional coordination

Analytical coordination

Technical requirements gathering

Network performance analysis

Troubleshooting

Root Cause Analysis

Communication

Documentation

Problem-solving

Cross-functional teamwork

Job description

Stakeholder – Network / Engineering / Operations Coordination

Strong experience in stakeholder coordination within telecommunications, network, IT, or technical environments.

Strong ability to coordinate analytical activities with Network, NOC, Engineering, Operations, and IT/Data teams.

Experienced in gathering and clarifying technical requirements, data requirements, and operational issues from multiple stakeholders.

Able to coordinate network performance analysis, troubleshooting, anomaly investigation, and Root Cause Analysis (RCA) with relevant technical teams.

Able to facilitate communication between data/analytics teams and network or operations teams to ensure analytical findings are aligned with actual network conditions.

Strong understanding of common network, NOC, engineering, operations, and data/IT workflows.

Able to follow up on technical findings, data issues, network incidents, and required actions with relevant stakeholders.

Experienced in coordinating data validation and cross-checking with Network, Engineering, NOC, or Operations teams.

Able to translate complex analytical or data findings into clear technical discussions that can be understood by different stakeholder groups.

Strong ability to manage multiple stakeholders, priorities, dependencies, and timelines simultaneously.

Able to document meeting discussions, technical findings, action items, owners, and follow-up status.

Proactive in identifying communication gaps, data discrepancies, or unresolved technical issues and coordinating the appropriate teams for resolution.

Strong interpersonal, communication, negotiation, and problem-solving skills.

Able to work effectively in cross-functional and collaborative environments.

Key Competency:

Network / Engineering / Operations Coordination — Strong ability to coordinate cross-functional analysis and troubleshooting activities with Network, NOC, Engineering, Operations, and IT/Data teams, ensuring technical findings are validated, communicated effectively, and followed through to actionable outcomes.