Squad Lead

ECCO; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

ECCO invites a Senior Product Manager to own retention-focused ecommerce initiatives, blending business acumen with data-driven product thinking to fuel commercial success.

You will lead end-to-end lifecycle from idea to production, collaborate across squads, manage backlog and define success metrics, while advocating customer-centric solutions. ECCO’s global family supports lifelong learning and growth opportunities.

Qualifications

• Bachelor's degree in Computer Science, Business, or a related field.
• Proven experience in product management with end-to-end ownership in ecommerce or digital commerce.
• Strong leadership and communication skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong business acumen with the ability to tie product decisions to commercial outcomes.

Responsibilities

• Conduct regular meetings with team members to track progress.
• Develop and maintain the product backlog.
• Ensure resources and support for the team.
• Analyze performance data to identify improvements.
• Communicate sprint status, risks, and issues to leadership.
• Facilitate collaboration between team members and other departments.
• Ensure compliance with company policies and procedures.
• Support business owners with commercial opportunity analysis using quantitative and qualitative data.
• Contribute to discovery, definition, prioritisation, development, release, and post-launch improvements.
• Define and track success metrics for each initiative and report to stakeholders.

Skills

Product management

SCRUM / Agile

Data-driven decision making

Stakeholder communication

Ecommerce domain knowledge

Backlog management

Education

Bachelor's degree in Computer Science, Business, or related field

Tools

Analytics platforms

A/B testing

Funnel analysis

User interviews

Job description

Do you want to become an ambassador for a globally recognized high quality brand?

Are you ready for the new challenges?

Join ourorganization and help us build the best in class global IT function that is technologically sound, future proof and can react quickly to ever-changing demands!

Some career choices have more impact than others. When you join ECCO, you become part of a global family where we value people who do things differently. BE DIFFERENT AND FIT IN!

Job Purpose

As a Senior Product Manager within the Retention squad, you will play a pivotal role in driving the commercial success of ECCO’s ecommerce products by combining strong business acumen with data-driven product thinking. You will be responsible for uncovering commercial opportunities through quantitative and qualitative insights, applying structured problem-solving to increase the commercial viability of ecommerce-related software development, and taking full ownership of the initiative lifecycle – from idea discovery through to production release, performance reporting, and continuous improvement.

Additional responsibilities include delivery management in the capacity of a SCRUM Product Owner.

The Product Manager collaborates across teams to shape and deliver commercially impactful digital products, maintaining end-to-end ownership for a defined area of the ecommerce product portfolio together with their dedicated squad.

Responsibilities

• Conduct regular meetings with team members to track progress and address any issues.
• Develop and maintain the product backlog.
• Ensure all team members have the necessary resources and support to perform their tasks effectively.
• Analyze squad and product performance data to identify areas for improvement.
• Communicate sprint status, risks, and issues to senior management.
• Facilitate collaboration and communication between team members and other departments.
• Ensure compliance with company policies and procedures.
• Support business owners with commercial opportunity analysis using quantitative data (conversion, revenue, AOV, retention) and qualitative insights (user research, customer interviews, support feedback) to inform the product roadmap.
• Contribute to the development lifecycle: discovery, definition, prioritisation, development, release, post-launch reporting, and continuous improvement cycles.
• Define and track success metrics for each initiative, producing regular performance reports for stakeholders and using findings to drive iterative improvements.

Requirements

• Bachelor's degree in Computer Science, Business, or a related field.
• Proven experience in product management, with a strong track record of owning features or initiatives end-to-end in an ecommerce or digital commerce context.
• Strong leadership and communication skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong business acumen with the ability to connect product decisions to commercial outcomes such as revenue, conversion, customer lifetime value, and operational efficiency.
• Proficiency in using quantitative data (analytics platforms, A/B testing, funnel analysis) and qualitative methods (user interviews, usability testing, surveys) to uncover insights and validate decisions.
• Structured problem-solving mindset, with experience translating complex business or technical challenges into clear, prioritised product solutions.
• Excellent oral and written communication skills in English.

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.