Spa Therapist & Bali Opening Lead

Ovolo Hotels Group; Provinsi Bali; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Ovolo Hotels Group in Bali is seeking a dedicated Spa Therapist to deliver massages and beauty treatments, greet guests, and promote spa packages. You will tailor therapies to guest needs, maintain hygiene standards, and support sales through recommendations.

The role requires strong customer service, anatomy knowledge, and the ability to work flexible hours, including weekends. Join our new Bali Spa & Salon concept and help build a premier guest experience.

Qualifications

• High school diploma is required.
• Licensed in massage therapy and cosmetology or aesthetics.
• Proven experience as a spa therapist.
• CPR and First Aid certifications are advantageous.
• Knowledge of anatomy, physiology and massage techniques.
• Excellent organizational and communication skills.
• Exceptional customer service skills.
• Ability to work flexible hours and weekends.

Responsibilities

• Perform massages and beauty treatments (manicures, pedicures, waxing, facials).
• Maintain detailed records of massages, treatments, and therapies.
• Communicate with guests during massages to adjust techniques as needed.
• Resolve guest complaints and report accidents to the manager.
• Clean and sanitize work areas; prepare treatment rooms and sterilize instruments.
• Explain treatments to guests and provide recommendations as needed.
• Ensure spa is stocked with supplies and report shortages.
• Inquire about guests’ medical conditions and allergies before services.

Skills

Organizational skills

Communication skills

Customer service skills

Sales abilities

Flexibility in hours/weekends

MS Office (Excel/Word)

CPR/First Aid advantageous

Education

High school diploma

Licensed in massage therapy and cosmetology or aesthetics

Tools

Excel

Word

Job description

Ovolo Hotels Group in Bali is seeking a dedicated Spa Therapist to deliver massages and beauty treatments, greet guests, and promote spa packages. You will tailor therapies to guest needs, maintain hygiene standards, and support sales through recommendations.

The role requires strong customer service, anatomy knowledge, and the ability to work flexible hours, including weekends. Join our new Bali Spa & Salon concept and help build a premier guest experience.