SPA Admin Daily Worker

Jeeva Resorts; Lombok; On-site; IDR 39,060,000 - 66,960,000; Full time

Job summary

Jeeva Resorts in Indonesia is seeking an administrative/front office professional for spa operations. The role focuses on guest reservations, billing accuracy, and coordinating with therapists to ensure smooth spa experiences.

Ideal candidates bring at least 1 year in admin/front desk roles, strong English communication, and a customer-service mindset. Team collaboration and upselling spa treatments will be daily parts of the job.

Qualifications

• Minimum 1 year of experience in an administrative or front office role (spa experience is an advantage).
• Good communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Fluent in English, both spoken and written.
• Able to work in a team
• Positive attitude with excellent customer service skills.

Responsibilities

• Handle guest spa reservations
• Coordinate treatment schedules with therapists
• Prepare spa treatment billing
• Promote and upsell spa treatments and products
• Assist the Spa Supervisor with operational reports
• Assist the Spa Supervisor in preparing therapists schedules
• Coordinate with the Spa Supervisor on spa inventory requirements
• Respond to guest inquiries regarding spa services
• Maintain accurate reservation and billing records

Skills

Front desk experience

English fluency

Communication skills

Teamwork

Customer service

Tools

Microsoft Office

Job description

Minimum 1 year of experience in an administrative or front office role (spa experience is an advantage).

Good communication and interpersonal skills.

Proficient in Microsoft Office (Word, Excel, Outlook).

Fluent in English, both spoken and written.

Able to work in a team

Positive attitude with excellent customer service skills.

RESPONSIBILITIES

Handle guest spa reservations

Coordinate treatment schedules with therapists

Prepare spa treatment billing

Promote and upsell spa treatments and products

Assist the Spa Supervisor with operational reports

Assist the Spa Supervisor in preparing therapists schedules

Coordinate with the Spa Supervisor on spa inventory requirements

Respond to guest inquiries regarding spa services

Maintain accurate reservation and billing records