Solution Architecture Expertise (Ai)

PT Ako Media Asia; Jakarta Pusat; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

SALT, a Digital Transformation Company, is seeking a Solution Architect to bridge business vision and production-grade AI-enabled solutions in Indonesia. The role focuses on discovery, architecture design, and governance for an agentic product with complex healthcare insurance workflows, ensuring compliance with industry standards and DPDP/HIPAA-aligned security practices.

The candidate will engage with senior stakeholders, map business capabilities, and guide MVP implementations leveraging GCP

Qualifications

• Deep understanding of LLM, RAG, HITL, and multi-agent frameworks.

Responsibilities

• Create detailed plans of sessions and agendas for discovery during forward planning
• Lead and facilitate forward planning sessions, posing discovery questions to understand business problems and engage senior stakeholders
• Facilitate discovery workshops to outline business vision, objectives, and value hypotheses
• Collaborate with the Customer team to conduct Business Capability Mapping to identify which specific business processes will be disrupted or enhanced by the new platform
• Work with product managers to understand vision and scope
• Design the platform and architecture that solve Customer's business problems while making pragmatic tradeoffs based on product availability, delivery timelines, and cost
• Leverage technical expertise in RAG, HITL and multi-agent platform design to architect the MVP implementation and design flows, including complex integrations
• Establish a Security & Privacy architecture to ensure compliance with industry standards
• Act as a trusted technical advisor by building key relationships and understanding market trends in healthcare and insurance industries in India
• Work with platform factory and feature factory pod teams, building trust and influencing senior stakeholders toward better decisions

Job description

The Solution Architect acts as the primary strategic and technical bridge between business vision and production-grade implementation. This role is responsible for leading the discovery, design, and governance of a next-generation "agentic" product, leveraging AI agents to automate complex healthcare insurance processes. The architect ensures that all solutions are commercially viable, technically robust, and aligned with India Market healthcare regulations.

Key responsibilities

Create detailed plans of sessions and agendas for discovery during forward planning

Lead and facilitate forward planning sessions, posing discovery questions to understand business problems and engage senior stakeholders

Facilitate discovery workshops to outline business vision, objectives, and value hypotheses

Collaborate with the Customer team to conduct Business Capability Mapping to identify which specific business processes will be disrupted or enhanced by the new platform

Work with product managers to understand vision and scope

Design the platform and architecture that solve Customer's business problems while making pragmatic tradeoffs based on product availability, delivery timelines, and cost

Leverage technical expertise in RAG, HITL and multi-agent platform design to architect the MVP implementation and design flows, including complex integrations

Establish a Security & Privacy architecture to ensure compliance with industry standards

Act as a trusted technical advisor by building key relationships and understanding market trends in healthcare and insurance industries in India

Work with platform factory and feature factory pod teams, building trust and influencing senior stakeholders toward better decisions

About you

Deep understanding of LLM, RAG, HITL, and multi-agent frameworks

Ability to influence C-suite stakeholders and translate ambiguous business pain points into structured technical roadmaps

Knowledge of data privacy standards, ideally the Digital Personal Data Protection (DPDP) Act and HIPAA-aligned security frameworks

Proficiency in managing "slices of value" delivery within a fast-paced, experimental environment

Experience with Google Cloud Platform (GCP) including Gemini Enterprise, Vertex AI, BigQuery, and Firebase

Experience with orchestration tools and evaluation frameworks for AI responses

Knowledge of Microservices, Event-driven architecture, and complex system integrations

Expertise in creating Architecture Decision Records (ADRs) and Business Capability Maps

SALT is a Digital Transformation Company which focusses on Marketing Technology. Our services ranges from Digital Technology Platform Development, Website/Mobile Apps Development, CRM, Chatbot (Machine Learning), Data Science, Technology Consulting, UX/UI, Design Systems and many other technologies.

We thrive in our marketing technology strategy, system integration and development capability. Our vision is to be the leading and most innovative technology company in Indonesia Our portfolio ranges from large company to enterprises.

We have helped our clients in developing sustainable marketing ecosystem platform to improve their business revenue as well as create efficiency in their operating costs. Our staff is highly trained individuals that have experience in overseas as well as Indonesia.

SALT is a Digital Transformation Company which focusses on Marketing Technology. Our services ranges from Digital Technology Platform Development, Website/Mobile Apps Development, CRM, Chatbot (Machine Learning), Data Science, Technology Consulting, UX/UI, Design Systems and many other technologies.

We thrive in our marketing technology strategy, system integration and development capability. Our vision is to be the leading and most innovative technology company in Indonesia Our portfolio ranges from large company to enterprises.

We have helped our clients in developing sustainable marketing ecosystem platform to improve their business revenue as well as create efficiency in their operating costs. Our staff is highly trained individuals that have experience in overseas as well as Indonesia.

SALT is a Digital Transformation Company which focusses on Marketing Technology. Our services ranges from Digital Technology Platform Development, Website/Mobile Apps Development, CRM, Chatbot (Machine Learning), Data Science, Technology Consulting, UX/UI, Design Systems and many other technologies.

We thrive in our marketing technology strategy, system integration and development capability. Our vision is to be the leading and most innovative technology company in Indonesia Our portfolio ranges from large company to enterprises.

We have helped our clients in developing sustainable marketing ecosystem platform to improve their business revenue as well as create efficiency in their operating costs. Our staff is highly trained individuals that have experience in overseas as well as Indonesia.