Social Media & Customer Engagement Specialist

Pengiklan Anonim; Depok; On-site; IDR 72,000,000 - 96,000,000; Full time

Job summary

Pengiklan Anonim in Depok is seeking a versatile marketing assistant to handle customer chats, schedule content releases, and create leads for paid promotions. You will summarize inquiries and leads, follow up with dealers, and monitor competitor social media activity.

The role requires strong English, MS Office skills, and the ability to work in a team with minimal supervision. Fresh graduates are welcome.

Qualifications

• Minimum Diploma or Bachelor’s degree in Economy, Design or in relevant fields.
• Fresh Graduate are welcome to apply.
• Candidate with a minimum of 2 years of relevant work experience are preferred.
• Experience in sales and promotion product.
• Good in both spoken and written English.
• Good skills in Microsoft Office (Excel, Word and PowerPoint).
• Good skills in WEB design, Photoshop program will be an advantage.

Responsibilities

• Replying customer chat and inquiry.
• Scheduling release for content.
• Create leads and or paid promote content.
• Recap customer chat, inquiry, and leads data.
• Follow up customer chat and inquiry to dealer or PIC.
• Follow up customer data for closing sales unit.
• Observe competitor SNS.
• Report weekly and monthly.
• Manage in/out requirement or stock of expenditures of promotional goods.
• Other duties related to supporting activities as assigned by the Management.

Skills

Verbal communication

Written communication

Teamwork

Content promotion

Social media tools

Social media hosting

Ms. Office

English proficiency

Web design basics

Photoshop basics

Multi-cultural experience

Manufacturing experience

Education

Diploma or Bachelor

Tools

MS Office

Job description

Pengiklan Anonim in Depok is seeking a versatile marketing assistant to handle customer chats, schedule content releases, and create leads for paid promotions. You will summarize inquiries and leads, follow up with dealers, and monitor competitor social media activity.

The role requires strong English, MS Office skills, and the ability to work in a team with minimal supervision. Fresh graduates are welcome.