SMB Business Development Specialist - Monee Credit

Monee; Jakarta Pusat; On-site; IDR 100,000,000 - 130,000,000; Full time

Job summary

Monee is seeking an SMB Key Account Specialist - Monee Credit in Jakarta to own the SMB merchant portfolio across activation, growth, and retention. You will drive SPayLater adoption and merchant engagement in the region, working closely with Sales, Marketing, Onboarding, Finance, Legal, and regional teams to execute scalable programs.

You will analyze portfolio performance, identify opportunities, and implement initiatives to boost revenue, activation, and overall portfolio health, while

Qualifications

• Fresh graduates welcome with strong numerical and analytical skills.
• Experience in fintech, e-commerce, banking, or related fields preferred.
• Bachelor’s degree in relevant fields like Business, Economics or Finance.
• Strong numerical and analytical thinking to decode business performance.
• Identify opportunities and translate insights into initiatives.
• Proven ability to leverage AI tools to boost productivity and insights.
• Excellent problem-solving and cross-functional collaboration abilities.
• Comfortable working with data to support business decisions.

Responsibilities

• Own performance, growth, and targets of the SMB merchant portfolio in the region.
• Drive revenue and market share by analyzing portfolio performance and initiatives.
• Increase SPayLater adoption and usage in the assigned region.
• Activate inactive/low-transaction merchants via scalable programs.
• Develop regional growth initiatives based on market opportunities.
• Ensure visibility of SPayLater at outlets with POSM and branding.
• Monitor and optimize program execution, gaps, and effectiveness.
• Segment and prioritize portfolio for high-potential outlets and growth.
• Collaborate with Sales, Marketing, Onboarding, Finance, Legal, and regional teams.

Education

Bachelor's degree in Business/Economics/Finance or related

Tools

Excel

Google Sheets

Job description

SMB Key Account Specialist - Monee Credit

Experienced (Individual Contributor) Jakarta

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

• Own the performance, growth, and business targets of the SMB merchant portfolio across the assigned region, covering activation, transaction growth, retention, and reactivation.
• Drive revenue and market share growth by analyzing portfolio performance, identifying growth opportunities, and executing scalable initiatives to increase SPayLater adoption and usage in your assigned region.
• Drive activation and transaction growth among inactive and low-transaction merchants through scalable programs, including Outlet Incentive Programs, MDO (Merchant Development Program), and other targeted activation initiatives.
• Develop and execute regional growth initiatives based on merchant performance, regional characteristics, seasonality, and market opportunities.
• Strengthen SPayLater visibility and presence at merchant outlets by ensuring effective execution of POSM, store branding, and other in-store assets, while maintaining strong visibility versus competitors.
• Monitor program and outlet execution to identify gaps, measure effectiveness, and optimize initiatives to improve merchant activation, transaction growth, and overall portfolio performance.
• Segment and prioritize the merchant portfolio to identify high-potential outlets, underperforming merchants, and key growth opportunities.
• Monitor and optimize merchant performance through regular tracking of revenue, active outlets, transaction frequency, and other key portfolio metrics.
• Work closely with Sales, Marketing, Onboarding, Finance, Legal, and regional teams to execute merchant programs, resolve operational issues, and improve the overall merchant experience.

Requirements

• Fresh graduates are welcome to apply, provided they demonstrate strong academic performance and outstanding numerical and analytical skills.
• Relevant professional experience in fintech, e-commerce, banking, or principal/brand companies are preferred.
• Bachelor’s degree from a reputable university, preferably in Business, Economics, Finance, Marketing, Engineering, Mathematics, Statistics, or other relevant fields.
• Good numerical and analytical thinking, with the ability to understand business performance, identify opportunities, and translate insights into actionable initiatives.
• Identify business opportunities, and translate insights into actionable initiatives.
• Good problem-solving skills, with the ability to identify opportunities, prioritize high-impact actions, and drive business growth.
• Proven ability and willingness to leverage AI tools to improve productivity, automate repetitive tasks, analyze data, generate insights, and make day-to-day work more efficient.
• Strong execution and project management skills, with the ability to manage multiple initiatives and work effectively with cross-functional teams.
• Comfortable working with Excel / Google Sheets and using data to support business decisions.
• Effective communication and stakeholder management skills.
• Willingness to travel within the assigned region for field visits and market execution.