SITE EXTERNAL RELATIONS

Tripatra; Sumatera Selatan; Remote; IDR 66,960,000 - 111,600,000; Full time

Job summary

Tripatra is seeking an experienced Social External Relations professional to manage stakeholder engagement and community relations across sites in Indonesia. The role involves coordinating with local authorities, communities, and project teams to ensure smooth operations and effective communication.

The ideal candidate has 3–5 years in relevant fields, strong reporting skills, and fluency in Bahasa Indonesia and English. Willingness to relocate within Indonesia is required.

Qualifications

• Bachelor’s or master’s degree in Sociology, Law, Communications, or related social fields.
• Min. 3–5 years in external relations, security, community relations, government relations, or similar sectors.
• Excellent interpersonal and stakeholder engagement skills.
• Ability to communicate with local communities and external stakeholders.
• Understanding of community relations, stakeholder management, grievance management and social risk identification.
• Ability to work independently in field/site environments.
• Proficiency in preparing reports and documentation.
• Languages: Bahasa Indonesia, local language of placement, English.

Responsibilities

• Implement site social and external relations activities per the approved plan.
• Engage with local communities, village representatives, authorities, leaders and stakeholders.
• Support External Relations Coordinator in engagement activities and programs.
• Monitor local developments affecting project activities and report findings.
• Receive, document and support handling of community grievances and external issues.
• Support local hiring initiatives, local business participation, and CSR programs.
• Coordinate with Corporate Affairs and Project/Security on stakeholder activities.
• Support conflict prevention and resolve field-level issues under guidance.
• Prepare and maintain stakeholder records, meeting minutes, issue logs, and reports.
• Provide updates on stakeholder sentiment and feedback to support stability.

Skills

External relations experience

Stakeholder engagement

Reporting/documentation

Language skills (Bahasa Indonesia & EN

Education

Bachelor’s/Master’s in social fields

Job description

3 - 5 Years

Job Description

QUALIFICATIONS :

• Bachelor’s/master’s degree in Sociology, Law, Communications, and other related social fields.
• Min. 3–5 years in field external relations, security, community relations, government relations, or similar sectors.
• Good interpersonal and stakeholder engagement skills
• Ability to communicate effectively with local communities and external stakeholders.
• Understanding of community relations, stakeholder management, grievance management and social-risks identification.
• Ability to work independently in field/site environments
• Profiency in preparing reports and documentation
• Languages: Proficiency in Bahasa Indonesia, local language of local placement, English.

RESPONSIBILITIES :

• Implement site social and external relations activities in accordance with the approved Social & External Relations Management Plan.
• Conduct day-to-day engagement and maintain good relationships with local communities, village representatives, local authorities, community leaders, and other local stakeholders.
• Support the External Relations Coordinator in stakeholder engagement activities, meetings, consultations, socialization programs, and community communication initiatives.
• Monitor local social, community, political, and stakeholder developments that may impact project activities and report findings to the External Relations Coordinator.
• Receive, document, and support handling of community grievances, stakeholder concerns, and external issues in a timely and professional manner.
• Support implementation of local hiring initiatives, local business participation, and community development or CSR-related programs where applicable.
• Close collaboration with Corporate Affairs and coordinate with Project, Security, and other site functions regarding stakeholder-related activities and field developments.
• Support conflict prevention and assist in resolving field-level stakeholder issues under the guidance of the External Relations Coordinator.
• Prepare and maintain stakeholder records, meeting minutes, issue logs, engagement reports, and other external relations documentation.
• Provide regular updates regarding stakeholder sentiment, emerging local issues, and community feedback to support operational stability and stakeholder management.

Willing to be relocated to South Sumatra or any location in Indonesia

Job Snapshot

Updated Date

09-11-2026

Department

CEO OFFICE

Location