Shift Lead - Warehouse (Kediri)

Shopee; Kota Yogyakarta; On-site; IDR 111,600,000 - 178,560,000; Full time

Job summary

Shopee Indonesia is seeking a Warehouse Operations Supervisor to oversee daily warehouse activities, ensuring safety, accuracy, and efficiency in a fast-paced e-commerce environment.

You will manage inbound, outbound, and inventory flows, drive KPI and SLA adherence, and lead a team through planning, scheduling, and continuous improvement.

Qualifications

• Bachelor’s degree in a related field is required.
• 1–3 years of supervisory or team leadership experience in warehouse ops.
• Solid knowledge of inbound, outbound, and inventory control processes.
• Experience with WMS and reporting in Excel required.

Responsibilities

• Monitor and maintain a safe, clean, and organized working area per company standards.
• Manage and monitor daily warehouse operations to meet accuracy and targets.
• Oversee end-to-end inbound, outbound, and inventory processes.
• Control activities to meet KPIs and SLAs.
• Manage manpower allocation and shift plans effectively.
• Develop team performance and operational competencies.
• Coordinate with related departments to support smooth processes.
• Ensure accuracy in warehouse processes and admin activities.
• Drive continuous improvements to boost productivity and performance.

Skills

Leadership

Stakeholder management

KPI tracking

Education

Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field

Tools

WMS

Excel

Job description

Job Description

• Monitor working area remains safe, clean, and organized in accordance with company standards
• Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement
• Oversee end-to-end Inbound, Outbound, and Inventory processes
• Control operational activities based on established KPI and SLA targets
• Manage manpower allocation and operational team schedules effectively
• Develop team performance, discipline, and operational competencies
• Coordinate with related departments to support smooth operational processes
• Ensure accuracy in warehouse processes and administrative activities
• Drive continuous improvement initiatives to enhance warehouse productivity and operational performance

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field
• Minimum of 1–3 years of experience in warehouse operations, logistics, or supply chain, with proven supervisory or team leadership experience
• Solid functional knowledge of end-to-end warehouse flows, including Inbound, Outbound, and Inventory control
• Proven ability to manage recurring operational schedules, manpower planning, and daily performance deliverables against strict KPIs and SLAs
• Proficiency in handling warehouse management systems (WMS) and Microsoft Office tools (specifically Excel and Spreadsheets) for reporting
• Strong leadership and stakeholder management skills, with the capability to collaborate effectively across departments in a structured environment