Service Representative UPS Residential Batam

PT Schneider Electric; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading electrical company in Jakarta Utara is seeking a Service Representative for field service activities, including installation and repair of complex equipment. The ideal candidate holds a degree in Electrical/Electronic Engineering and has 2-4 years of experience in the industry, focusing on power equipment. Strong organizational skills and proficiency in English are required. The position is full-time and may require irregular hours.

Qualifications

• At least 2 to 4 years industry experience, including 12 months power experience.
• Ability to manage third-party service vendors.
• Ability to work irregular hours.

Responsibilities

• Perform field service activities for customer site and unit repair.
• Manage third-party service vendors for repairs.
• Execute testing, commissioning, installation, and maintenance.

Skills

Electrical/ Electronic Engineering

Hands-on experience with 415 ac 3 phase and/or 800V dc equipment

Testing, commissioning, installation, troubleshooting

Organizational skills

Self-motivation

Teamwork

Presentation skills

Computer knowledge

English proficiency

Education

Diploma or Degree in Electrical/ Electronic Engineering

Job description

Service Representative UPS Residential Batam

Responsibilities

• This position is responsible for field service (customer site service and in-warranty unit repair) activities involving the installation, modification and repair of complex equipment and systems for single and three phase products. Particular focus is on service products.
• This position is also required to manage third party Service Vendors (CSPs) for the country and represent the company in day-to-day dealings with CSPs who will perform in warranty and out of warranty repairs on units.

Qualifications

• Diploma or Degree in Electrical/ Electronic Engineering
• At least 2 to 4 years industry experience including a minimum of 12 months power experience with hands-on working on 415 ac 3 phase and/or 800V dc equipment
• Good understanding in executing : testing commissioning, installation, troubleshooting and maintenance product and equipment include with reporting and hand over certificate
• Highly organized skills
• Available for frequent irregular hours work
• Self motivation and able to work with less supervision
• High-Level of professionalism and integrity
• Ability to function successfully as part of a team
• Ability to effectively present information and respond to questions from large size groups of managers, clients, and customers
• Excellent in English and Computer Knowledge

Schedule: Full-time