Service Coordinator

Home Of Industrial Ideas; Kebayoran Baru; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Home Of Industrial Ideas is seeking a Service Coordinator to join our CTS Operation & Technical team, reporting to the Planner Supervisor. You will complete all procedures and tasks before moving to the next assignment, contribute to data quality, KPIs, and customer satisfaction, and help shape high‑quality products and solutions for our customers.

In this role you will plan job interventions for the assigned area, clearly communicate with customers, prioritize stakeholder requests, and ensure

Responsibilities

• Planning job intervention on respected area for the tentative and fix schedule
• Completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction
• Communicating clearly and correctly with our customers, exceeding expectation
• Correctly prioritizes the different stakeholder’s requests, both internally and externally

Skills

Planning

Customer communication

Data quality

KPIs

Job description

Bring your curiosity to work as our next Service Coordinator. You will be part of our CTS Operation & Technical team reporting to Planner Supervisor. In this role, your mission is to completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction. You will contribute directly to how we create high‑quality products and solutions for our customers.

• Planning job intervention on respected area for the tentative and fix schedule
• Completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction
• Communicating clearly and correctly with our customers, exceeding expectation
• Correctly prioritizes the different stakeholder’s requests, both internally and externally