Senior User Researcher for Fintech Talent Network

Dkatalis; Jakarta Pusat; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

DKatalis is actively building a talent pool for exceptional Product Designers and UX Researchers to support upcoming fintech-focused projects in Indonesia. We are seeking senior User Researchers who can uncover deep user insights and translate them into meaningful product improvements.

Join our growing talent network to collaborate with Product Designers, PMs, data teams, and business stakeholders across the APAC region.

Qualifications

• Minimum 8 years of experience in UX research or related field for digital products.
• Strong portfolio showing research projects, synthesis, insights, and influence on decisions.
• Proven experience designing and conducting qualitative and quantitative research.
• Strong analytical and critical-thinking skills to translate evidence into insights.
• Experience working with Product Designers, Product Managers, and cross-functional teams.
• Excellent communication, storytelling, facilitation, and stakeholder management skills.
• Understanding of usability, human behavior, research ethics, sampling and bias.
• Ability to connect user needs with product opportunities and business outcomes.

Responsibilities

• Plan and conduct qualitative and quantitative research to uncover meaningful user insights.
• Translate research findings into clear insights, personas, journey maps, and actionable recommendations.
• Collaborate with product teams to test concepts, evaluate journeys, and improve user experience.
• Define research objectives, select methods, and develop research plans balancing rigor and speed.
• Communicate impact of research through narratives that inform product decisions and priorities.

Skills

UX research

Qualitative research

Quantitative research

Research synthesis

Stakeholder management

Cross-functional collaboration

Storytelling

Usability research

Job description

DKatalis is actively building a talent pool for exceptional Product Designers and UX Researchers to support upcoming fintech-focused projects in Indonesia. We are seeking senior User Researchers who can uncover deep user insights and translate them into meaningful product improvements.

Join our growing talent network to collaborate with Product Designers, PMs, data teams, and business stakeholders across the APAC region.