Senior TikTok Shop Growth Lead (Remote)

talent global llc; Indonesia; Remote; IDR 1,628,075,000 - 2,170,767,000; Full time

Job summary

TikTok Shop Account Manager is a full-time remote role for a US-based e-commerce client. You will own client accounts end to end, drive shop performance, lead calls, and present results to set growth plans across multiple brands.

Ideal candidates have 2+ years in TikTok Shop management, 4+ years in client-facing roles, and strong English skills. You will work aligned with US time zones in a long-term contract arrangement.

Qualifications

• 2+ years managing TikTok Shop accounts (Seller Center, Affiliate Center).
• 4+ years in client-facing account management, ideally at an agency managing multiple accounts.
• Proven track record of growing GMV for TikTok Shop brands.
• Excellent spoken and written English (C1+). You will lead client calls independently.
• Full-time availability (40 hrs/week) aligned with US timezone.
• Nice to have: GMV Max or TikTok Ads, live shopping, Amazon or Shopify.

Responsibilities

• Own the full TikTok Shop performance for multiple client brands, from shop operations and listings to promotions, affiliates, and ads.
• Lead regular video calls with clients: present results, set GMV goals, and align on growth plans.
• Build and run growth strategies for each account, including affiliate and creator programs, campaigns, GMV Max, and live shopping.
• Turn performance data (GMV, conversion rate, affiliate output, ad efficiency) into clear recommendations for clients.
• Identify problems early, such as shop health issues, policy violations, or declining performance, and communicate them to clients with a plan to fix them.
• Coordinate with the internal team on content, creators, and ads to execute each account's plan.
• Stay ahead of TikTok Shop platform changes and bring new opportunities to clients.

Skills

TikTok Shop management

Client-facing communication

English proficiency (C1+)

Video calls & presentations

Job description

TikTok Shop Account Manager is a full-time remote role for a US-based e-commerce client. You will own client accounts end to end, drive shop performance, lead calls, and present results to set growth plans across multiple brands.

Ideal candidates have 2+ years in TikTok Shop management, 4+ years in client-facing roles, and strong English skills. You will work aligned with US time zones in a long-term contract arrangement.