Senior Technician: Field Reliability & Guidance

PT Trakindo Utama; Manokwari; Sur place; IDR 401 760 000 - 669 600 000; Plein temps

Résumé du poste

PT Trakindo Utama in Manokwari, Indonesia seeks an entry-level Service Technician with SMK in Electrical/Heavy Equipment/Mechanical/Technical to support field service activities. You will guide junior staff, prepare service documentation, and ensure safety and quality standards are met during maintenance and repair tasks.

The role emphasizes adherence to manuals, efficient problem solving, and timely service delivery for clients in the region.

Qualifications

• Must have completed SMK in Electrical/Heavy Equipment/Mechanical/Technical major.

Responsabilités

• Guide and mentor lower-level staff as part of development.
• Prepare, verify, and submit service administration and technical job documents per manuals to ensure accurate records and proper service processing.
• Perform contamination control and safety activities for technical job processes to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to enhance safety, quality, and efficiency.
• Execute mechanical jobs processes (Testing and Adjusting, Technical Analysis 2, Performance Analysis, CAT EM system analysis and Failure Analysis) per manuals to ensure reliable service.
• Implement corporate standard procedures and best practices to maintain consistent service execution and compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions.
• Ensure service activity responds quickly, meets target completion, and satisfies customer requirements for quality outcomes.
• Process parts requests and returns for technical job processes, ensuring parts are in good condition when handed over to customers.
• Ensure tools and equipment utilization for technical job processes per manuals and kept in good condition for safe, accurate execution.
• Define services requirements (revenue, warranty or guarantee) related to customer requests to meet needs.

Formation

SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Description du poste

PT Trakindo Utama in Manokwari, Indonesia seeks an entry-level Service Technician with SMK in Electrical/Heavy Equipment/Mechanical/Technical to support field service activities. You will guide junior staff, prepare service documentation, and ensure safety and quality standards are met during maintenance and repair tasks.

The role emphasizes adherence to manuals, efficient problem solving, and timely service delivery for clients in the region.