Senior Heavy Equipment Technician | Field & Diagnostics

Trakindo; Manokwari; Hybrid; IDR 60,000,000 - 120,000,000; Full time

Job summary

Trakindo in Indonesia is seeking a service technician with a background in electrical/heavy equipment. The role involves field service, maintenance, and accurate documentation to ensure safe and compliant execution.

You will guide junior technicians, prepare service records, and provide practical technical explanations to customers while supporting warranty and revenue-related service requests. The position is based in Manokwari, Indonesia.

Qualifications

• Minimum SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major.
• Minimum 2 years experience in Heavy Equipment.

Responsibilities

• Guide lower level staff as part of development.
• Complete, verify, and submit service administration and technical or technology job documents according to manuals and procedures to ensure accurate records and proper service processing.
• Perform contamination control and safety activities for technical or technology job processes according to manuals and procedures to ensure safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical jobs process (Testing and Adjusting, Technical Analysis 2, Performance Analysis, Cat EM system analysis and Failure Analysis) according to manuals and procedures to ensure accurate, consistent, and reliable service qualification; ensure implementation of corporate standard procedures and best practices to maintain consistent service execution and operational compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions provided.
• Ensure service activity in quick response, meet target completion and customer requirement to maintain satisfactory quality of technical or technology job processes and results.
• Process parts requests and returns for technical or technology job processes by following manuals and procedures and ensuring parts or components are in good condition when handover to customers to support accurate service processing and reliability; ensure tools and equipment utilization for technical or technology job processes in accordance with manuals and procedures, and ensure tools and equipment are in good condition to support safe, accurate, and efficient technical execution.
• Define services requirement (revenue, warranty or guarantee) related customer request to meet with customer needs and request.

Skills

Heavy equipment experience

Mentoring junior staff

Education

SMK in Electrical/ Heavy Equipment/ Mechanical/ Technical major

Job description

Trakindo in Indonesia is seeking a service technician with a background in electrical/heavy equipment. The role involves field service, maintenance, and accurate documentation to ensure safe and compliant execution.

You will guide junior technicians, prepare service records, and provide practical technical explanations to customers while supporting warranty and revenue-related service requests. The position is based in Manokwari, Indonesia.