Senior Strategy and Ops Analyst (Internal Digitalization)

Mekari; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Mekari is seeking a Product Owner for internal tooling to digitize and optimize internal operations. You will own the tooling roadmap, prioritize builds that reduce manual work, and craft MVPs using AI-assisted vibe coding or low-code/no-code platforms.

You will partner with Solution Engineers and business stakeholders across sales, CRM, finance, and ops to deliver production-ready tools and measure their impact post-launch.

Responsibilities

• Own the internal tooling product as the product owner; decide what to build and in what order based on business impact.
• Hands-on: build simple tools or MVPs using low-code/no-code platforms or AI-assisted vibe coding.
• Translate business needs from sales, CRM, finance, and ops into clear product requirements and user stories.
• Prioritize speed and impact by reducing manual work and streamlining processes.
• Collaborate with Solution Engineers to scope, build, and hand off to production when needed.
• Define success metrics and measure adoption post-launch; iterate for greater impact.

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions; including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

You will sit within the Corporate Strategy & Ops team and own the digitalization of internal operations end-to-end, from spotting where manual work and broken processes slow the business down, to shaping the solution, to shipping it.

You define the what and why, prioritize the roadmap, and you're capable of building simple tools, MVPs, and prototypes yourself using AI-assisted vibe coding or low-code/no-code platforms.

For anything heavier, you pair directly with Solution Engineers who take the build to production. You are the bridge between business stakeholders and the build.

• Operate as the product owner for internal tooling. Decide what gets built, in what order, and why, based on business impact.
• Get hands-on: Build simple tools, MVPs, and prototypes yourself using AI-assisted vibe coding or low-code/no-code platforms then hand off to engineers for production-grade builds when needed.
• Think from the user & customer perspective, designing for the people who actually run sales, CRM, finance, and ops every day.
• Treat internal stakeholders as customers: Discover the real problem before jumping to a solution.
• Focus on speed and impact, prioritizing the work that removes the most manual effort.
• Partner with business stakeholders across sales, CRM, finance, and ops to uncover pain points, then translate needs into clear product requirements, user stories, and scope.
• Rapidly build MVPs and prototypes yourself to validate ideas before committing engineering resources, using vibe coding or low-code/no-code platforms.
• Pair with Solution Engineer to scope, build, and ship internal tools and automation workflows to production.
• Run delivery as project lead such as track schedules, surface risks and blockers early, and keep cross-functional parties aligned.
• Define success metrics for each tool and measure adoption and impact post-launch and iterate to give better impact.
• Write clear documentation, SOPs, and intake/scoping criteria to standardize how internal solutions are requested, built, and maintained.
• Continuously challenge existing processes and propose better ways of working.