Strategy & Ops Analyst (Corporate Strategy)

Mekari; Jakarta Pusat; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

Mekari is Indonesia's leading SaaS company seeking a Corporate Strategy & Ops professional to help turn business problems into structured analyses and actionable solutions. You will work across data, processes, systems, and cross-functional teams to scale operations and improve decision making.

You will collaborate with Strategy & Ops managers and stakeholders from Finance, Operations, Product, Commercial, and Data & BI to deliver insights, dashboards, and strategic recommendations for growth

Qualifications

• Experience conducting business and operational analysis to identify trends, issues, opportunities, and areas for improvement.
• Experience building dashboards and performance metrics for operational and commercial areas.
• Ability to translate business questions into clear analytical questions and recommendations.
• Proven ability to work with cross-functional teams and drive results.

Responsibilities

• Conduct business and operational analysis to identify trends, issues, opportunities, and areas for improvement.
• Support development and maintenance of business reports, dashboards, and performance tracking for key operational and commercial metrics.
• Gather, clean, and analyze data from multiple sources to support business decisions and strategic initiatives.
• Translate business questions into structured analytical questions and actionable recommendations.
• Support metric definition and data validation, ensuring numbers are consistent and reliable across reports and stakeholders.
• Identify gaps or inefficiencies in existing processes and systems, and propose improvements to reduce manual work and improve scalability.
• Support process improvement and automation initiatives, including documenting current processes, identifying pain points, and helping implement solutions.
• Work with Data & BI, Product, Finance, Commercial, and Operations teams to resolve data or process issues.
• Support internal tools and systems improvement by gathering requirements, documenting workflows, conducting testing, and coordinating with relevant stakeholders.
• Prepare analysis, reports, and presentations for management and leadership discussions.
• Support strategic projects from problem definition through analysis, implementation, and post-implementation tracking.
• Proactively identify insights or issues from data and operations, rather than relying solely on ad-hoc requests.

Skills

Structured thinking

Curiosity

Ownership

Automation mindset

Data storytelling

Cross-functional collaboration

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

About The Role

You will be part of the Corporate Strategy & Ops team, supporting initiatives that help the company make better decisions, improve operational processes, and scale how we work.

You will work across data, processes, systems, and cross-functional teams to turn business problems into structured analysis and actionable solutions. Your role is not just to answer requests, but to understand the problem behind the request, identify opportunities for improvement, and help drive solutions from analysis through implementation.

You will work closely with Strategy & Ops managers and stakeholders across functions such as Finance, Operations, Product, Commercial, and Data & BI.

• Conduct business and operational analysis to identify trends, issues, opportunities, and areas for improvement.
• Support the development and maintenance of business reports, dashboards, and performance tracking for key operational and commercial metrics.
• Gather, clean, and analyze data from multiple sources to support business decisions and strategic initiatives.
• Translate business questions into structured analytical questions and actionable recommendations.
• Support metric definition and data validation, ensuring numbers are consistent and reliable across reports and stakeholders.
• Identify gaps or inefficiencies in existing processes and systems, and propose improvements to reduce manual work and improve scalability.
• Support process improvement and automation initiatives, including documenting current processes, identifying pain points, and helping implement solutions.
• Work with Data & BI, Product, Finance, Commercial, and Operations teams to resolve data or process issues.
• Support internal tools and systems improvement by gathering requirements, documenting workflows, conducting testing, and coordinating with relevant stakeholders.
• Prepare analysis, reports, and presentations for management and leadership discussions.
• Support strategic projects from problem definition through analysis, implementation, and post-implementation tracking.
• Proactively identify insights or issues from data and operations, rather than relying solely on ad-hoc requests.

How You Work

Start with the problem: Understand what is happening, why it matters, and what decision or outcome needs to be improved before jumping into analysis or execution.

• Think structured: Break ambiguous problems into clear questions, analyze the relevant data, and translate findings into practical recommendations.
• Be curious about the root cause: Don't just fix the symptom; investigate how the process or system creates the problem and identify opportunities to improve it.
• Own your work end-to-end: Take responsibility for your analysis or project deliverables, follow through on action items, and close the loop with stakeholders.
• Build for scale: Look for opportunities to automate repetitive work, improve processes, and reduce manual effort.
• Make data useful: Ensure analysis and reporting are accurate, easy to understand, and connected to the business decision they are intended to support.
• Collaborate deeply: Work effectively with cross-functional stakeholders and translate business needs into clear requirements or analytical questions.