Senior Retail Operations Leader

PT. Erajaya Swasembada, Tbk.; Jakarta Utara; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

PT. Erajaya Swasembada, Tbk. is seeking an experienced Operations Leader to shape and oversee day-to-day retail operations.

You will develop and monitor systems, set strategic goals, analyze metrics, and drive cross-functional collaboration with department heads, external partners, and vendors. This role focuses on process improvement and cost efficiency across enterprise programs. Ideal candidates bring 10+ years in retail operations, strong leadership, excellent communication, and advanced

Qualifications

• Advanced experience in the retail industry, preferably groceries and fashion.
• Proven 10+ years in retail operations management.
• Strong communication, interpersonal abilities, and leadership.

Responsibilities

• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
• Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
• Set strategic goals for operational efficiency and increased productivity.
• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
• Analyze current operational processes and performance, recommending solutions for improvement when necessary.
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
• Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.

Skills

Retail industry knowledge

Operations management

Leadership

Retail management software

Data analysis

Job description

PT. Erajaya Swasembada, Tbk. is seeking an experienced Operations Leader to shape and oversee day-to-day retail operations.

You will develop and monitor systems, set strategic goals, analyze metrics, and drive cross-functional collaboration with department heads, external partners, and vendors. This role focuses on process improvement and cost efficiency across enterprise programs. Ideal candidates bring 10+ years in retail operations, strong leadership, excellent communication, and advanced