Senior Relationship Manager

Amartha; Jakarta Pusat; On-site; IDR 400,000,000 - 1,000,000,000; Full time

Job summary

Amartha in Jakarta is seeking a Relationship Manager to develop and nurture relationships with lenders and investors focused on funding opportunities. You will understand funding mechanisms and market trends to deliver optimal financial solutions.

You will manage a portfolio, engage premium investors, and identify upsell opportunities to grow AUM while coordinating with internal teams to resolve inquiries and support business growth.

Qualifications

• Bachelor's degree in any major.
• Minimum 4 years of experience in Relationship Management, Wealth Management, Banking, Financial Services, Fintech, or related industries.
• Proven track record in managing client portfolios, driving retention, and achieving growth targets.
• Strong communication, relationship-building, negotiation, and stakeholder management skills.
• Customer-oriented with excellent problem-solving abilities and a consultative selling approach.
• Well-connected within affluent or investment communities and able to acquire new investors independently.

Responsibilities

• Manage and grow a portfolio of existing lenders/investors to drive retention, repeat investments, and AUM growth.
• Build strong relationships with premium investors through regular engagement, consultation, and personalized support.
• Identify upselling and cross-selling opportunities to maximize investor wallet share and funding contribution.
• Act as the main point of contact for investor inquiries and coordinate with internal teams to resolve issues efficiently.
• Reactivate dormant investors and proactively mitigate churn risks through timely engagement.
• Source and acquire new investors through personal networks, referrals, partnerships, and events to support business growth.

Skills

Relationship management

Communication

Negotiation

Stakeholder management

Consultative selling

Problem solving

Investor relations

Education

Bachelor's degree

Job description

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 3.7 million entrepreneurs—mostly women—by disbursing IDR 37 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role

As Relationship Manager you will be part of critical role in developing and nurturing relationships with clients focused on funding and investment opportunities. This position requires understanding of funding mechanisms, and P2P market trends to offer the best financial solutions to our clients. This role will be direct report to Head of Funding and this role also are part of the Premium Lender team RM

Responsibilities

• Manage and grow a portfolio of existing lenders/investors to drive retention, repeat investments, and AUM growth.


• Build strong relationships with premium investors through regular engagement, consultation, and personalized support.


• Identify upselling and cross-selling opportunities to maximize investor wallet share and funding contribution.


• Act as the main point of contact for investor inquiries and coordinate with internal teams to resolve issues efficiently.


• Reactivate dormant investors and proactively mitigate churn risks through timely engagement.


• Source and acquire new investors through personal networks, referrals, partnerships, and events to support business growth.

• Bachelor's Degree in any major.


• Minimum 4 years of experience in Relationship Management, Wealth Management, Banking, Financial Services, Fintech, or related industries.


• Proven track record in managing client portfolios, driving retention, and achieving growth targets.


• Strong communication, relationship-building, negotiation, and stakeholder management skills.


• Customer-oriented with excellent problem-solving abilities and a consultative selling approach.


• Well-connected within affluent or investment communities and able to acquire new investors independently.