Senior Network Maintenance & Troubleshooting Engineer

PT. INTERNET PRATAMA INDONESIA TBK; Daerah Khusus Ibukota Jakarta; Sur place; IDR 180 000 000 - 360 000 000; Plein temps

Résumé du poste

PT. INTERNET PRATAMA INDONESIA TBK is seeking a network engineer to provide advanced technical support and ensure reliability, security, and performance of client networks through preventive maintenance.

The role involves analyzing health reports, performing firmware upgrades, patch management, and implementing improvements while ensuring compliance with SLAs and security policies across Indonesia.

Qualifications

• Bachelor’s degree in IT or networks.
• 3+ years hands-on experience in network engineering or technical support roles.
• Experience with enterprise-grade devices (Cisco, Aruba, Fortinet, etc.).
• Strong understanding of TCP/IP, VLANs, VPN, ACL, LACP, VRRP, routing protocols.
• Familiar with monitoring tools (SolarWinds, Grafana, PRTG, Zabbix).
• CCNA/CCNP/NSE certifications are a plus.
• Good communication and cross-functional collaboration.
• Willing to travel around Indonesia.

Responsabilités

• Provide technical support for network preventive maintenance across client environments.
• Review and analyze network health reports to identify issues or degradations.
• Perform advanced configuration checks, firmware upgrades, and patch management on network devices.
• Recommend corrective or optimization actions based on findings.
• Ensure maintenance processes comply with policies, security requirements, and SLAs.
• Perform regular configuration backups and maintain updated network topology diagrams.

Connaissances

Network troubleshooting

TCP/IP

VPN

CCNA

Network security

Formation

Bachelor’s degree in IT/Computer Networks

Outils

Cisco devices

Aruba devices

Fortinet devices

SolarWinds/PRTG/Zabbix

Description du poste

PT. INTERNET PRATAMA INDONESIA TBK is seeking a network engineer to provide advanced technical support and ensure reliability, security, and performance of client networks through preventive maintenance.

The role involves analyzing health reports, performing firmware upgrades, patch management, and implementing improvements while ensuring compliance with SLAs and security policies across Indonesia.