Senior Network Engineer: Reliability, RCA & Automation

PT. Intikom Berlian Mustika; Jakarta Pusat; On-site; IDR 360,000,000 - 540,000,000; Full time

Job summary

PT. Intikom Berlian Mustika is seeking an experienced Senior Network Engineer to manage and optimize our enterprise network infrastructure, ensuring reliable operations across offices.

You will handle incidents, configure devices, analyze performance, and implement high-availability solutions. The role requires 5+ years in enterprise networks, CCNP preferred, and strong collaboration with internal teams and vendors.

Qualifications

• Bachelor's degree in Computer Science, IT, or Computer Engineering required.
• Minimum 5 years of experience in enterprise network infrastructure management.
• CCNP certification highly preferred.
• Strong knowledge of enterprise networking and telecom systems.

Responsibilities

• Handle daily network incidents and service requests through ticketing systems.
• Configure, monitor, maintain, and troubleshoot network devices.
• Analyze network performance and identify issues or degradations.
• Perform RCA for major and recurring incidents.
• Prepare incident reports and action plans for improvements.
• Perform configuration changes and regular backups per procedures.
• Support redundancy, high availability, and failover implementations.
• Coordinate with internal teams and vendors.
• Identify automation opportunities to improve efficiency.
• Occasional site visits to assess network conditions (up to 5 per year).

Skills

Analytical skills

Troubleshooting

Root Cause Analysis

Communication

Coordination

Education

Bachelor's degree in Computer Science, Information Technology or Computer Engineering

Tools

Routers & switches

Firewalls

Wireless APs

PBX / IP Telephony

NVR

PTP/PTMP radios

FTTX

Proxies

Job description

PT. Intikom Berlian Mustika is seeking an experienced Senior Network Engineer to manage and optimize our enterprise network infrastructure, ensuring reliable operations across offices.

You will handle incidents, configure devices, analyze performance, and implement high-availability solutions. The role requires 5+ years in enterprise networks, CCNP preferred, and strong collaboration with internal teams and vendors.